Relationship Associate

About ANZ

ANZ is dedicated to creating a world where individuals and communities flourish. Our driving goal focuses on enhancing the financial wellbeing and sustainability of millions of customers.

About the Role

We are seeking a Relationship Associate to join our Business Division based in Queenstown. This permanent full-time position involves assisting a team of Relationship Managers by simplifying banking processes for customers, providing insightful financial analysis, lending, and administrative support for specified customer groups. This role is well-suited for emerging professionals aiming to eventually undertake Relationship Management duties.

Key Responsibilities

• Develop a thorough understanding of customer portfolios, their objectives, challenges, and value propositions.
• Elevate the bank's standing by demonstrating knowledge of customer industries and relevant markets.
• Collaborate effectively within Business teams and across ANZ departments to build strong relationships.
• Partner with Relationship and Senior Managers along with product specialists to design and execute tailored customer solutions and address issues.
• Ensure compliance with the Bank’s standards and maintain operational excellence.
• Support financial data analysis and interpret customer information to facilitate accurate credit decisions.
• Keep abreast of the Bank’s credit policies and challenges to make informed decisions.

Required Skills and Experience

• Sound financial literacy complemented by strong analytical and business acumen.
• Ability to analyze financial trends and assess their implications.
• Experience in customer-facing roles emphasizing relationship building and service delivery.
• Knowledge of structuring security arrangements.
• Banking industry experience is advantageous but not mandatory.
• Preferred candidates will have an accounting or finance degree or the equivalent.

While possessing all these qualifications is not mandatory, a growth mindset and most of these abilities will make you a strong candidate for the role.

Why Work with Us?

Joining ANZ means being part of a supportive community aligned with a shared purpose to empower thriving communities. Our inclusive culture values diversity and promotes flexible working options to accommodate individual needs. Employees benefit from various wellbeing services and discounts on select ANZ products and services.

We honor the diverse backgrounds and experiences of our people by committing to build a workplace representative of New Zealand's communities. This commitment includes a multi-year strategy focused on Māori and Pasifika inclusion and providing affinity networks for broad engagement.

Inclusion and Accessibility

We encourage candidates from all backgrounds to apply and are open to discussing necessary adjustments for the recruitment process or role itself to support applicants with disabilities or specific access needs.

Additional Details

• Work hours: Standard 37.5 hours per week.
• Role location: Queenstown, Otago, New Zealand.
• Role type: Permanent full-time position.
• Application deadline: 12 August 2026, 11:59 pm NZ time.