Recreation Attendant

Overview

Pyramid Global Hospitality operates with a people-first philosophy and emphasizes a welcoming, inclusive workplace that supports employee growth, development, wellbeing, and long-term success. The organization offers benefits such as health coverage, retirement support, paid time off, wellness programs, local discounts, and special hotel rates, along with training opportunities to help team members build their careers across its global portfolio.

This opportunity is based at South Seas, a 330-acre resort destination on Captiva Island in Florida with 279 guest rooms and more than 7,000 sq ft of meeting and event space. The property sits within a coastal nature preserve and delivers a hospitality experience centered on teamwork, memorable guest service, and outdoor recreation. The role is within the recreation team and involves both pool/waterpark and beach operations.

Role Summary

The Recreation Attendant supports day-to-day recreation services across the pool complex and beach areas. The role includes guest assistance, setup and upkeep of recreational spaces, equipment monitoring, cabana support, safety enforcement, and coordination with other departments when issues or repairs need attention.

Key Duties

Pool and beach operations are both part of the job, and the attendant may be assigned to either area as needed.

• Prepare pool seating, umbrellas, and related guest amenities at the start of the day.
• Remove waste, towels, and other items to keep the pool area orderly.
• Issue fresh towels and maintain towel supplies.
• Guide guests courteously, including when supervising water slide activity, with safety as a constant priority.
• Provide service to cabana renters and help maintain a clean, comfortable cabana experience.
• Welcome beach guests professionally, check them in, escort them to their chosen area, and provide towels, chairs, and umbrellas.
• Keep the beach tidy, check equipment condition, and enforce safety rules.
• Respond to guest questions and concerns, offer solutions, and work toward complete guest satisfaction.
• Set up, remove, and store beach equipment as required.
• Monitor the pool complex and beach services on a daily basis.
• Oversee the cabana rental program.
• Escalate guest concerns, equipment issues, and pool malfunctions to the appropriate departments for prompt resolution.
• Track stock levels for cabana supplies, pool towels, pool lounge chairs, pool umbrellas, beach towels, beach lounge chairs, and beach umbrellas.
• Keep all assigned areas, including work vehicles, clean and in good repair.
• Follow health, safety, and operating procedures, and support maintenance needs.
• Provide a positive public-facing presence and stay informed about resort happenings.
• Assist with hurricane preparedness and other severe weather procedures.
• Contribute to goals, policies, procedures, and work standards for the resort.
• Attend meetings when required.
• Support broader recreation needs, including pool, beach, daily activities, special events, and group events.

Working Conditions

This position requires prolonged standing, walking, bending, and stooping. The role also involves lifting up to 40 pounds, working in a fast-moving environment, and performing duties in outdoor conditions that may include high heat and humidity. The schedule is 40 hours per week, and availability on weekends and holidays is required. A flexible schedule is part of the role.

Compensation and Benefits

The pay rate is $20.00 per hour, plus the chance to earn tips.

• Low-cost medical, dental, and vision coverage
• Paid life insurance
• Short-term and long-term disability coverage
• Paid time off and holidays
• 401(k) plan with a 100% company match up to 4%
• Commuter support and company-paid toll programs
• Daily complimentary meal during shift

Equal Opportunity and Policy Notes

The employer follows equal employment opportunity principles and makes employment-related decisions based on qualifications rather than protected characteristics. Reasonable accommodation is available upon request during the application process in accordance with applicable disability and employment laws. The company also maintains a drug-free workplace where required by law.

Compensation Note

Final pay may vary depending on factors such as skill set, years and depth of experience, certifications, and the specific location.