Receptionist

Job Purpose

Support reception activities by providing efficient administrative assistance and delivering courteous customer service to foster a welcoming environment for visitors and clients.

Key Responsibilities

• Welcome all visitors at the reception, assist them appropriately, or direct them to the relevant person or department.
• Handle enquiries professionally and courteously in person, over the phone, or via email.
• Answer telephone calls promptly, redirect to the correct contact, and accurately take messages.
• Organize and maintain complete documentation and update delivery reports on the portal upon requests from the technical team.
• Generate management reports focused on enquiries, visitor drop-ins, and deliveries as needed.
• Maintain detailed records of visitor movements, customer pickups, and deliveries manually through a logbook and accompanying documents.
• Ensure thorough inspection and condition recordings to maintain high customer satisfaction indices.

Qualifications

• Secondary School Education Certificate mandatory.
• A diploma in business administration or secretarial studies is advantageous.

Experience and Language Skills

• At least 3 years of experience in administrative and receptionist functions.
• Familiarity with the automotive sector or luxury retail environments is preferred.
• Strong proficiency in spoken and written English required.
• Knowledge of Arabic language is a plus.