Receptionist

About Thouraya Salon

Thouraya Salon is a distinguished beauty salon located in Jeddah, Saudi Arabia, committed to offering top-tier beauty services paired with an outstanding customer experience for every patron.

Role Overview

The Receptionist will oversee all front desk activities ensuring each client receives a warm and professional welcome. Responsibilities include greeting clients, managing check-in and check-out procedures, processing payments, updating client records, and collaborating with salon staff to maintain a seamless client flow and efficient daily operations.

This role also involves handling basic administrative tasks, facilitating clear internal communication, and keeping the reception area tidy, organized, and inviting. The Receptionist is essential in creating a positive first and last impression for clients while supporting smooth front desk functions.

Key Duties

• Greet clients in a courteous and professional manner upon arrival.
• Assist with check-in and check-out procedures efficiently.
• Direct clients to the correct service zones or personnel.
• Coordinate with salon staff to ensure smooth client transitions.
• Accurately handle payment processing and issue receipts when necessary.
• Maintain and update client information and records diligently.
• Perform routine administrative and clerical activities.
• Clearly communicate client requests and feedback to appropriate team members.
• Respect client confidentiality at all times.
• Keep reception and waiting areas clean, orderly, and presentable.
• Ensure adherence to the salon's customer service standards.
• Provide operational assistance to salon management as needed.
• Address client issues calmly and professionally, escalating to management when appropriate.

Candidate Profile and Requirements

• Experience in reception, customer service, hospitality, retail, or related fields is an advantage.
• Strong communication and interpersonal skills.
• Polished, friendly demeanor with professional appearance.
• Excellent organizational skills and ability to multitask.
• Remain composed and professional in a dynamic workplace.
• High attention to detail.
• Basic computing and administrative competency.
• Accurate payment processing skills.
• Effective team collaboration capabilities.
• Fluent in Arabic; English communication skills are preferred.
• Availability for salon shifts, including weekends when necessary.

Preferred Traits

The candidate should be approachable, responsible, organized, and attentive. A passion for client interaction, maintaining a positive outlook, and recognizing the critical role of professionalism and excellent customer service within a luxury salon setting are essential.

Benefits

• Supportive and professional work atmosphere.
• Training and mentorship provided by salon management.
• Prospects for career advancement and professional development.
• Opportunity to be part of an established beauty salon in Jeddah.