Quality Review Specialist

Role overview

The Quality Review Specialist is responsible for carrying out internal quality reviews for data management work so that business unit expectations, customer commitments, and regulatory standards are all met. The position also supports continuous improvement by identifying issues, tracking trends, and helping drive corrective actions across studies and portfolios.

Key responsibilities

• Perform internal data management quality reviews to support business, client, and regulatory requirements.
• Make sure repeated issues and findings are clearly communicated to the operational team.
• Take part in reviewing corrective and preventive actions.
• Ensure that any non-compliance is documented with an appropriate response, corrective action, and completion timeline.
• Monitor and report quality or compliance concerns related to products, processes, or quality systems to management within the required regional timeframes.
• Gather quality metrics and share them with management as needed.
• Stay up to date with current regulatory requirements, sponsor guidance, and review methods.
• Review aggregated QRP information and analyze portfolio-level trends.
• Check study-level error rates and contact study teams when needed to discuss CAPA.
• Work with the Training Team to update learning materials when gaps are identified.
• Bring practical solutions independently to the Quality Management Team.
• Provide strong quality review expertise across assigned work.
• Mentor junior members of the Quality Review team.

Skills and knowledge

This role calls for strong attention to detail, clear communication, good organization, leadership ability, and solid computer literacy. Experience with medical terminology is also expected, along with the confidence to work independently, solve problems proactively, and build effective working relationships with colleagues, managers, and clients.

Experience and education

A bachelor’s degree, or an equivalent qualification, in clinical, biological, or mathematical sciences, or a related discipline is required. A nursing qualification is also acceptable when combined with 5 years of clinical trials experience in a similar role. The background should include proven ability to manage multiple projects at the same time across the full data management study life cycle, including large studies with more than 1,000 patients, and experience in customer negotiations such as bid defence meetings. An equivalent mix of education, training, and experience may also be considered.

About the employer

IQVIA is a global provider of clinical research services, commercial insights, and healthcare intelligence for the life sciences and healthcare sectors. The organization focuses on building intelligent connections that help speed up the development and commercialization of new medical treatments and support better patient outcomes and population health worldwide.

Application integrity

The employer follows a strict integrity policy and does not tolerate fraud during recruitment. All details and credentials submitted must be accurate and complete. False information, misrepresentation, or important omissions can lead to immediate disqualification or later termination of employment, subject to applicable law.