Quality Assurance Specialist
DSV - Global Transport and Logistics
Singapore · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Eligibility
- Candidates with relevant experience in logistics quality assurance, warehouse operations, transportation, or last-mile delivery are suitable for this role.
- Resume
- Required to apply
Where you'll work
Job description
Role overview
DSV, a global transport and logistics company, is hiring a Quality Assurance Specialist in Singapore. This full-time, on-site role focuses on strengthening quality across warehouse operations, transportation, and last-mile delivery.
What you will do
- Set up and maintain quality assurance procedures and standards for warehouse, transport, and last-mile delivery work.
- Carry out scheduled checks and audits on logistics activities, stock handling, and packaging quality.
- Examine quality problems such as incorrect shipments, product damage, delivery delays, and process non-compliance, then identify root causes and define corrective actions.
- Work closely with warehouse, operations, and customer service teams to resolve quality concerns.
- Keep complete and accurate documentation of inspections, audits, incidents, and improvement measures.
- Track adherence to internal SOPs, customer expectations, and applicable regulations.
- Lead continuous improvement efforts aimed at lowering errors, improving packaging standards, and making logistics flows more efficient.
- Assist with onboarding and training operations teams on quality standards and procedures.
- Prepare and share quality performance data such as damage rate, mis-pick rate, and claim frequency, and use the findings to support better performance.
About the company
DSV is a major global logistics organization with a presence in more than 90 countries and a workforce of close to 150,000 people. The company emphasizes innovation, digitalisation, collaboration, accountability, and a diverse, inclusive workplace. It aims to shape the future of logistics while helping customers meet their goals.
Additional information
Job requisition number: 113531. Employment type: Full Time.
The company describes its culture as performance-driven and collaborative, with a focus on trust, growth, and making an impact in a forward-looking environment.