Product UX Designer

About the Role

We are looking for a skilled UX Designer to lead the design efforts ensuring a smooth and innovative user experience within our platform ecosystem. This role involves applying strong analytical ability and design expertise to direct strategy, build advanced user-centric solutions, and enhance product usability and aesthetics. Collaboration with the Product and Engineering teams will be essential to balance business needs with user requirements and to transform ideas into practical, appealing designs.

Your Environment at Haku

Based in our modern Miami offices overlooking Biscayne Bay, you'll join a diverse and dynamic team passionate about solving challenges, nurturing customer relationships, and creating cutting-edge technology. Our workplace culture promotes collaboration and shared success.

Benefits

• Flexible paid time off and official holidays
• Comprehensive health benefits including medical, dental, vision, disability coverage, and life insurance
• Company-sponsored 401k with matching contributions after 90 days
• Hybrid work arrangements balancing office presence and remote flexibility
• Paid parental leave for birthing and non-birthing parents after one year of service
• Professional development reimbursement available after six months
• Monthly wellness credits for gyms, meal plans, and mental health expenses
• Access to wellness platforms focused on mental health and financial planning
• Discount programs for pet and voluntary life insurance plus exclusive employee perks
• Company-paid parking in Brickell district
• Provision of high-end Apple computers and accessories
• Organized wellness events, social gatherings, and company-wide activities
• Fully-equipped office amenities including an on-site gym, wellness center, and stocked kitchen

Primary Responsibilities

• Lead and manage the design of products and workflows to enhance user experience, increase revenue opportunities, and improve operational efficiency
• Handle multiple design projects simultaneously while maintaining quality and consistency
• Develop and maintain comprehensive UX strategies across various product lines in alignment with overall company objectives
• Work closely with leadership in product and engineering to oversee the full user experience lifecycle from initial concept to launch
• Act as both a contributor and mentor within a small design team to meet evolving company priorities
• Refine existing designs and establish solid methods for user research and usability testing
• Lead the evolution and scaling of haku’s design system to meet team requirements
• Provide constructive design feedback within the team and coordinate feedback from product, engineering, and customer experience teams

Candidate Profile

• 3 to 5 years of professional experience in product or UX design roles
• Strong portfolio showcasing problem-solving, interaction design, and visual design capabilities
• Proven experience conducting and synthesizing user research
• Familiarity with design review processes and managing stakeholder consensus
• Track record of delivering responsive web and native app design solutions
• Experience designing for B2B enterprise technology platforms

About Haku

Haku is an integrated technology platform tailored for event management, registration, fundraising, marketing, and participant engagement, specifically for endurance events and nonprofit organizations. It simplifies processes by consolidating functions into a single solution, serving renowned clients like the Marine Corps Marathon, Philadelphia Eagles, and others.

We pride ourselves on being a minority-owned enterprise committed to diversity and equality, fostering an inclusive environment where all individuals feel valued and supported regardless of various personal attributes.

Additional Information

Location: Miami, Florida, United States
Employment type: Full-time, onsite