Product Owner II

Role overview

This opportunity is with a partner employer that oversees its own hiring process and follow-up steps. The role is for a Product Owner II located in Canada and focuses on improving a business-critical Salesforce environment within a purpose-led organization.

You will be responsible for guiding Salesforce delivery, fine-tuning the platform, and supporting ongoing improvement work so that operational needs and business goals stay aligned. The position brings together product ownership, agile delivery, and stakeholder coordination, with a strong emphasis on translating business needs into practical work items for technical teams. A major part of the job is helping stabilize recently launched Salesforce functionality while moving the platform toward a durable, scalable operating model. This is a collaborative, fast-moving setting where your contribution will directly support better efficiency and a smoother user experience across teams.

Accountabilities

• Take ownership of the Salesforce backlog and rank work based on business impact, operational urgency, and strategic fit
• Serve as the main product contact for Salesforce, connecting business stakeholders with technical delivery teams
• Convert business needs into well-defined user stories, acceptance criteria, and prioritized delivery tasks
• Run core Agile rituals such as sprint planning, backlog refinement, demos, and retrospectives
• Assist with post-release stabilization by handling defects, improvements, and user issue resolution
• Manage routine business requests alongside roadmap items and broader platform enhancement work
• Work with developers, administrators, QA, and architects to support reliable Salesforce releases
• Promote continuous improvement through workflow streamlining, automation, and process redesign
• Track delivery progress, adoption data, and stakeholder input to keep the backlog current
• Support release governance, planning, and the long-term sustainability of the Salesforce ecosystem

Requirements

• At least 5 years of experience in product ownership, product delivery, or business systems roles
• At least 3 years of practical experience delivering and managing Salesforce solutions
• Working knowledge of Salesforce products such as Sales Cloud and/or Service Cloud
• Experience with Salesforce automation features like Flows and approvals, along with reporting, dashboards, and integrations
• Proven ability to handle operational requests and strategic roadmap work at the same time
• Solid Agile background in Scrum or Kanban within fast-paced delivery environments
• Strong skills in stakeholder coordination, communication, and prioritization
• Ability to turn complex business requirements into structured technical specifications
• Experience collaborating across both technical and non-technical groups
• Salesforce Administrator certification is considered an advantage

Benefits

• Competitive pay package matched to experience and market standards
• Fully remote setup across Canada with flexible working arrangements and better work-life balance
• Health and wellness coverage, including medical and dental benefits
• Paid time off and flexible scheduling to support personal and professional needs
• Access to learning and development resources, including training and tuition assistance
• Inclusive, mission-driven workplace with a focus on equity, diversity, and impact
• Chance to contribute to a large Salesforce ecosystem that supports meaningful social outcomes
• Collaborative culture centered on continuous improvement and professional growth

Privacy and hiring process

Applications are reviewed through an AI-assisted matching process designed to identify candidates whose experience best aligns with the role’s core needs. The strongest matches are shortlisted and shared with the hiring employer, while the company’s internal team manages interviews, assessments, and final hiring decisions.

By applying, you agree that your personal data may be processed to evaluate your candidacy and shared with the employer as part of pre-contractual steps and legitimate-interest processing under applicable privacy laws, including GDPR where relevant. You may request access, correction, deletion, or objection regarding your data at any time.

The recruitment process may also use AI tools to help review applications, analyze resumes, assess responses, and surface possible inconsistencies or verification signals. These tools support the recruitment team but do not replace human judgment, and all final hiring decisions are made by people.