Product Manager (Team Lead - Product)

About the Role

The Team Lead – Product is responsible for building and maintaining a high-efficiency product execution framework allowing delivery teams to quickly scale, optimize continuously, and integrate smoothly across global platforms. This role is dedicated to enhancing operational efficiency, leveraging data-driven insights, and accelerating the timeline for delivering product improvements to advance Global Dairy Trade’s growth and market penetration strategies.

Acting as a commercially responsible leader, this position combines product operations, customer insight systems, experimentation capabilities, and product performance evaluation to enable the product team to rapidly interpret market signals and consistently enhance product outcomes. The role is a key member of the Product Team, contributing to alignment on operations, prioritization rigor, and cross-functional collaboration with Product, Technology, Marketing, and Commercial teams.

Key Responsibilities

• Create, govern, and evolve the product operations framework that manages how teams plan, execute, and review their work including planning cycles, delivery rhythms, product reviews, and governance meetings to ensure consistent and flexible execution.
• Develop and maintain product performance metrics systems, including dashboards and standardized reporting, to provide transparency on adoption, engagement, performance, and value creation for well-informed product decisions.
• Establish mechanisms for gathering and translating customer behavior, user feedback, and operational data into actionable insights to guide product prioritization and enhancements.
• Implement structured experimentation and A/B testing frameworks that allow teams to validate hypotheses and drive evidence-based iterative improvements.
• Ensure all product initiatives adhere to clear governance policies including prioritization, decision-making authority, and tracking performance to provide leadership with complete visibility on progress, risks, and outcomes.
• Support product teams with necessary tools, processes, and operational guidance to foster efficient execution and ongoing performance improvement.
• Optimize systems supporting seller and buyer onboarding, engagement, and retention by streamlining user experience workflows for scalability and seamless platform integration.
• Use operational data to continuously optimize product performance and assist in developing data-centric features aligned with GDT’s goal toward monetizing data products.
• Collaborate closely with Product and Technology teams to ensure product systems align with scalable platform architecture to facilitate rapid expansion and seamless user experiences.
• Promote effective integration of product execution systems with Technology, Marketing, Sales, and Commercial operations to minimize friction, clarify priorities, and ensure a unified enterprise capability.
• Actively participate as a team member within GDT Clear, contributing operational insights and collaborating on decisions that may require enterprise-level trade-offs beyond functional perspectives.

Experience and Competencies

• Proven leadership experience in overseeing product operations, analytics, or enablement systems.
• Strong skills in designing product operating models and execution frameworks.
• Proficient in creating and managing product metric frameworks, dashboards, and performance reports.
• Experienced in implementing experimentation programs, including A/B testing.
• Adept at converting customer and behavioral data into meaningful product insights.
• Effective working in cross-functional teams that include product, technology, and commercial stakeholders.
• Track record of building systems that empower product teams to execute efficiently.

Personal Traits

• Systematic thinker with a strong focus on operational discipline.
• Analytical and data-driven with keen attention to performance indicators.
• Sound judgment with excellent prioritization skills.
• Pragmatic outlook with a continuous improvement mindset.
• Resilient, adaptable, and action-oriented.
• Collaborative team player able to foster alignment across various departments.

Success Metrics

• Consistent product delivery rhythms and disciplined execution by product teams.
• Reliable and transparent product metrics providing clear visibility into performance.
• Accelerated learning cycles through experimentation and A/B testing.
• Insightful customer and usage data guiding product evolution.
• Decreased operational obstacles and enhanced productivity of product teams.
• Strong cross-departmental coordination involving Product, Technology, Marketing, and Commercial teams.

Additional Information

The role functions within GDT Clear, an organizational framework designed to match role complexity with capability and ensures clear accountability, authority, and sustainable value creation aligned to Requisite Organisation principles.