Product Designer

Role overview

This opportunity is for a Product Designer in Canada, working for a partner company that handles all applications and hiring steps directly. The position is centered on building clear, high-impact product experiences that improve activation, retention, and long-term engagement within a sophisticated SaaS product.

You will be responsible for designing complete user journeys that make complex multi-user and multi-tenant workflows easier to understand and use, while keeping the product consistent, scalable, and easy to navigate. The role is not limited to visual polish; it also requires strong problem-solving ability, systems thinking, and a data-driven approach to design decisions.

You will work closely with Product, Engineering, Marketing, and Data teams to convert customer needs and business objectives into smooth, measurable experiences. A major part of the work will involve improving onboarding, monetization, billing, and payment-related flows. This is a practical, hands-on role that relies on rapid iteration, experimentation, user feedback, and continuous product improvement in a fast-moving, collaborative environment focused on product-led growth.

Key responsibilities

• Build simple, scalable experiences for complicated multi-tenant structures, permission sets, and role-based access patterns.
• Design different workflow paths for different user groups while preserving a unified and consistent product feel.
• Strengthen growth and monetization journeys, including activation, onboarding, paywalls, feature adoption, and upgrade paths.
• Lower friction in important areas such as invoicing, recurring billing, payments, and account administration.
• Work with Marketing on in-app messaging, lifecycle communication, and growth-focused experiments.
• Collaborate with Product and Data teams to shape hypotheses, run experiments, and improve designs using performance insights.
• Turn complex product problems into straightforward, user-focused solutions that improve understanding, trust, and conversion.
• Help maintain and extend a scalable design system while protecting consistency and usability across the product.
• Partner with Engineering to confirm feasibility, maintain implementation quality, and preserve design intent through releases.

Requirements

• 3 to 5 years of product design experience for web products and/or SaaS applications.
• A strong portfolio showing UX thinking, UI quality, and measurable product outcomes.
• Background in designing onboarding, activation, retention, or monetization flows in product-led growth settings.
• Good understanding of user behavior, experimentation, and data-informed design choices.
• Strong working knowledge of Figma and experience using established design systems.
• Comfort moving from rough concepts to polished, production-ready designs.
• Experience working closely with Product Managers, Engineers, and other cross-functional partners in agile teams.
• Strong ability to define problems and simplify complicated workflows into scalable solutions.
• Bonus: exposure to subscription products, payments, pricing experiments, or multi-user and multi-tenant systems.
• Bonus: familiarity with small-business or service-based users and workflow-heavy products.

Benefits

• Competitive pay aligned to experience and market standards, with a target base salary range of CAD $105,000 to $115,000.
• Flexible working options, including remote, hybrid, or office-based arrangements depending on location and preference.
• Annual wellness stipend plus broader wellness benefits.
• Flexible time off, along with a paid volunteer day and floating holidays.
• Employee Stock Purchase Program.
• Registered Retirement Savings Plan with company matching.
• Opportunities to grow professionally in a product-led and innovation-focused setting.
• A collaborative distributed team spanning North America and international locations.

Application and hiring process

This role is shared on behalf of a partner employer, and that company manages the full review and next-step process. Applications are screened through an AI-assisted matching workflow to identify candidates who best fit the role’s core requirements, after which the shortlist is forwarded to the hiring company. Interviews, assessments, and the final decision are handled by the employer’s internal team.

Privacy notice

Submitting an application means your personal data may be processed to evaluate your candidacy and share relevant details with the employer, based on legitimate interest and pre-contractual measures under applicable data protection laws, including GDPR. You may exercise your rights to access, correct, delete, or object to processing at any time. AI tools may also be used to support parts of the recruitment process, such as resume review, application analysis, or checking for inconsistencies, but they do not replace human judgment. Final hiring decisions are made by people.