Postmaster - Corporate Provided Premises (Grade Office)

Role overview

Canada Post is seeking a Postmaster to lead the post office in Kugluktuk, Nunavut. In this community-facing role, you will act as the primary representative of the postal service, helping promote postal products and services to residents and local businesses while ensuring smooth day-to-day operations.

The position reports to the Superintendent/Local Area Manager and requires someone who can handle several priorities at once, deliver strong customer service, support staff, and help maintain a high standard of service to the community.

Key duties

• Work with the local community regarding Canada Post products and services.
• Market and sell postal products and services to both individual customers and businesses.
• Oversee post office operations so they align with retail opening hours and delivery targets.
• Handle postal revenue, assets, and related values responsibly.
• Keep accurate records and complete required reports.
• Lead, train, and evaluate staff performance.
• Support the management of mail delivery routes.

Requirements and qualifications

• High school diploma or provincial equivalent, and/or practical experience in business administration.
• Background in leading and directing teams.
• Experience dealing with the public in a retail or service setting, including sales and cash handling.
• Understanding of the rules, processes, and methods used to process mail and provide postal services.
• Ability to handle physically demanding work, including lifting mail containers up to 50 lb, pushing or pulling boxes, sorting mail, and standing for long periods.

Working conditions

• Working hours are Monday to Friday, 09:00 - 13:30 and 14:30 - 18:00.
• The role is full-time and permanent.
• There is 1 vacancy for this position.
• Service hours for the public are set by Canada Post and may change depending on circumstances.

Additional information

Job Requisition ID: 200813

Business function: Retail

Primary city: Kugluktuk

Province: Nunavut

Employee class and level: RVSGB40 - Level 4

Language requirement: English essential

The selection process gives priority consideration to transfer requests from employees who are members of CPAA, especially those in the posted area of competition. For employees who are members of CPAA, priority consideration is also given to members in the posted area of competition. Term employees with continuous employment in CPAA may apply in line with the collective agreement.

Values and culture

The organization’s values are trust, respect, and deliver. Its behaviours include making the call, knowing the destination, delivering for others, and igniting pride. These principles guide daily work and support the organization’s commitment to its communities.