Business Development Clients Portal Specialist

Role overview

Lloyd’s Register is hiring a full-time, permanent Business Development Clients Portal Specialist based in Mumbai, India. The position focuses on managing customer and vendor portals for tenders across the Middle East and Africa, with an emphasis on accurate registrations, timely submissions, and strong compliance handling.

The role also supports business development activity by keeping portal processes organised, maintaining essential records, and ensuring that portal-based invoicing and documentation move smoothly.

What’s offered

This is a permanent, full-time opportunity with a competitive compensation package.

Key responsibilities

• Handle registrations, renewals, and profile updates across client and vendor portals.
• Keep a central portal tracker covering access credentials, client contacts, registration status, expiry dates, submission requirements, and ownership details.
• Administer user access, login credentials, multi-factor authentication, backup users, and recovery of portal access.
• Maintain up-to-date company records such as certificates, compliance files, insurance documents, tax/VAT papers, bank letters, QHSE material, and other documents required by portals.
• Watch portals for new tenders, RFQs, EOIs, RFPs, prequalification requests, clarifications, addenda, and client notices.
• Work with business development and proposal teams to share opportunity alerts and track deadlines on time.
• Create submission checklists and coordinate uploading of technical, commercial, legal, and administrative documents.
• Track clarifications, addenda, and all client messages received through portals.
• Save submission acknowledgements, receipts, and audit records for future reference.
• Assist Finance teams with invoice uploads, approval monitoring, follow-up on rejected invoices, and checking payment status in portals.
• Maintain trackers for registrations, tender activity, document expiries, and portal-related risks.
• Prepare regular dashboard reports on active portals, upcoming deadlines, tender movement, renewal dates, and submission progress.
• Raise issues early when portal access problems, submission risks, missing documents, or compliance gaps are identified.

Candidate profile

The ideal applicant should hold a bachelor’s degree in Business Administration, Engineering, Supply Chain, Finance, Commercial Management, or a related field.

You should bring 3 to 6 years of experience in vendor portal management, tender coordination, bid administration, commercial operations, or procurement support. Experience with government, energy, infrastructure, maritime, port, logistics, or engineering portals in the GCC or MEA region is preferred. Exposure to public or private sector government portals and work in consultancy, engineering, infrastructure, ports, maritime, logistics, or energy environments will be an advantage.

Knowledge of government procurement processes is required, along with strong capability in MS Office, Oracle Fusion or SAP Ariba, and especially Excel for reporting and data handling. The role also calls for clear communication, effective coordination, attention to detail, and the ability to work to tight deadlines.

Additional notes

Location information is listed as Mumbai, India, while the job also references the Greater Kolkata Area.

The compensation amount was not specified in the source material.