Personal Assistant to General Manager

Role Overview

Hilton is looking for a Personal Assistant to the General Manager to provide day-to-day administrative support to the General Manager and department leaders. In this role, you will help keep office operations running smoothly while contributing to the warm, guest-focused service culture the brand is known for.

What You Will Be Doing

• Deliver administrative assistance for daily office work, including typing, data entry, document filing, and photocopying.
• Respond quickly and professionally to guest queries and other guest-facing interactions.
• Handle phone calls, email communication, and routine correspondence efficiently.
• Arrange and coordinate travel bookings for department managers.
• Support team projects, department initiatives, and other ad hoc tasks as needed.

Qualifications and Professional Qualities

Success in this role is shaped by a strong commitment to hospitality and by the personal values Hilton emphasizes across its teams: acting with integrity, showing leadership, working well with others, taking ownership, and approaching tasks with urgency and discipline. A guest-first mindset and the ability to create a positive experience through everyday interactions are important.

About Hilton

Hilton is a global hospitality company known for delivering memorable guest experiences and for building a strong workplace culture for its team members. The organization has welcomed more than 3 billion guests worldwide and has been recognized among the World’s Best Workplaces by Great Place to Work and Fortune. Hilton’s portfolio of world-class brands and its commitment to high standards continue to shape the future of travel. The company also supports people at every stage of their career journey.