Payroll & Benefits Administrator

Overview

SonderMind is committed to enhancing mental healthcare through technology, offering personalized, high-quality mental health services by connecting patients with suitable, in-network therapists. Their clinicians focus on delivering excellent clinical outcomes supported by innovative tools for note-taking, telehealth, outcome tracking, and more.

Role Summary

Joining the People Operations team, the Payroll & Benefits Administrator is responsible for full-cycle payroll management, focusing especially on complex California wage and hour laws, ensuring timely and accurate employee payments. This role involves benefits administration and offers opportunities to gain substantial payroll experience in a dynamic, employee-focused environment using the UKG platform.

Key Responsibilities

• Execute semi-monthly payroll processing using UKG Pro and workforce management tools, ensuring compliance with state wage laws.
• Perform thorough payroll audits to detect and fix discrepancies before payroll finalization.
• Address employee payroll questions and resolve issues promptly.
• Manage payroll-related items like taxes, garnishments, and system settings.
• Assist managers with payroll queries including timecard reviews, approvals, and resolving timekeeping problems.
• Oversee employee benefits enrollment, life event updates, terminations, and coordinate with carriers; act as primary contact for benefits inquiries.
• Maintain up-to-date employee payroll records including pay rates and deductions in UKG.
• Support year-end processes such as W-2 preparation, commission administration, and reconciliation.
• Administer 401(k) plan activities including reporting and compliance monitoring.
• Perform additional duties as needed based on business requirements.

Performance Milestones

• Within 30 days: Complete UKG onboarding and process a payroll cycle with supervision, ensuring accuracy across employee types.
• Within 60 days: Process payroll with minimal oversight, correctly apply California-specific payroll regulations, and proactively identify exceptions.
• Within 90 days: Independently manage full payroll processing and compliance across states without escalations.
• Within 1 year: Deliver accurate, compliant payroll on schedule; improve UKG processes; serve as a go-to resource for California payroll questions.

Qualifications

• Minimum of two years experience in payroll processing, including complete payroll cycles.
• Familiar with UKG (UltiPro/UKG Pro), Kronos, or similar HR/payroll systems.
• Knowledge of California payroll laws regarding overtime, meal/rest break premiums, and final pay rules.
• Understand federal payroll regulations including FLSA, tax requirements, W-2 reporting.
• Proficient in Microsoft Excel or Google Sheets for audits and data reconciliation.
• Meticulous attention to detail with the ability to identify and resolve payroll issues accurately.
• Strong analytical and problem-solving skills.
• Associate degree or higher in Accounting, Business, or related fields, or equivalent experience.
• Experience handling multi-state payroll is preferred.

Compensation & Benefits

The position offers a yearly salary ranging from $68,000 to $80,000. Benefits include flexible hybrid work arrangements, at least three weeks of paid time off, free therapy benefits when enrolled in company medical plans, comprehensive Medical, Dental, Vision coverage with HSA and FSA options, employer-paid disability and life insurance, paid parental leave (up to 16 weeks including STD), a 401(k) plan with 100% match on up to 4% salary vesting immediately, annual company gathering travel, 14 company holidays, a year-end shutdown, and ancillary benefits such as supplemental life insurance, pet insurance, and commuter benefits.

Additional Information

SonderMind recruits on an ongoing basis until the role is filled. The hiring process involves technology including AI tools to support efficient and consistent candidate experiences; however, all hiring decisions are made by human recruiters to ensure fairness. Reasonable accommodations or alternative engagement methods are available on request. SonderMind promotes equal employment opportunity without discrimination on various protected grounds.