Payroll Administrator

Role overview

This position is the main contact for payroll matters and is responsible for delivering payroll services accurately, on time, and in line with legal and internal requirements. The role sits within the Finance team and plays a key part in keeping payroll records reliable, supporting employees and stakeholders, and ensuring payroll operations run smoothly to the standards expected by Cushman & Wakefield.

Payroll and time accounting

• Enter payroll data promptly and accurately, reviewing payroll and timesheet details in advance to spot missing information, inconsistencies, or gaps, and fixing issues before payroll is processed.
• Review and interpret payroll information to prepare, verify, and upload payments and deductions for each pay cycle.
• Check and maintain timesheet records so labour is fully captured and correctly coded, and work with the relevant people to close out any discrepancies quickly.
• Assist with weekly and monthly payroll runs by updating employee information, validating records, and keeping supporting documents current while maintaining accuracy and compliance throughout each cycle.
• Record time-accounting details against work orders and meet all required deadlines.
• Prepare and review weekly downtime reports, making sure labour hours are reallocated to chargeable work orders when needed.
• Handle payroll queries and requests received through Helphub tickets and the NZ Payroll inbox in a timely manner.
• Work with HelpHub (APAC2) to resolve employee tickets quickly and support a positive employee experience.
• Update employee profiles in Workday and the ADP platform, including leave information, to keep records correct and compliant.
• Produce payroll-related reports when required.
• Support the Finance team during annual external audits by answering payroll questions, preparing and sharing supporting documents, and helping verify payroll records.

Office administration support

• Keep office supplies stocked, including stationery and other sundries.
• Handle daily mail distribution and transfers between branches.
• Assist with additional office administration duties as needed.

Background and experience

• At least 3 years of payroll experience is required.
• Practical knowledge of JDE or another similar finance system is expected.

Qualifications and technical skills

• A Business or Commerce qualification is preferred, or the candidate should be working toward one.
• Strong working ability with Microsoft Excel, Word, and PowerPoint is required.
• The ability to pick up new systems quickly is important.

Personal attributes

• High accuracy and strong attention to detail.
• Ability to organise and prioritise work effectively under tight deadlines.
• Clear written and verbal communication skills.
• Comfortable managing stakeholders to achieve outcomes.
• Capable of identifying system and data issues.
• Able to improve processes to boost productivity.
• Works well independently and as part of a team, including with virtual or remote teams.
• Strong problem-solving skills.
• Collaborative and team-oriented mindset.

Additional information

Location: Auckland, Auckland, New Zealand. This role is listed as full-time and remote.