Optician

About Eyewa

Eyewa, established in 2017, set out to make premium eyewear easier to access and more affordable throughout the Middle East. The company has grown into one of the region’s fastest-expanding eyewear retailers, with a network of 200+ stores across the GCC and a strong online shopping platform.

Eyewa is hiring customer-oriented Opticians for its Eastern Region locations.

Role Overview

In this position, you will help customers choose eyewear that matches their prescription needs, day-to-day lifestyle, and personal style. You will offer professional optical support, take accurate measurements, and create a high-quality in-store experience while upholding Eyewa’s standards for product quality and eye health.

Key Responsibilities

• Guide customers toward frames and lenses that fit their needs and preferences.
• Read optical prescriptions accurately and suggest suitable lens options.
• Measure optical details such as pupillary distance and fitting dimensions.
• Explain lens varieties, coatings, and different eyewear solutions to customers.
• Carry out eyewear adjustments, fittings, and simple repairs when necessary.
• Provide excellent service and develop strong customer relationships.
• Keep the store neat and aligned with company presentation and operating standards.
• Contribute to day-to-day store tasks and work closely with the team.

Mandatory Requirement

• A valid Saudi Commission for Health Specialties (SCFHS) registration, along with professional classification as an Optician, is required.

Qualifications

• Good working knowledge of ophthalmic lenses, frames, and optical dispensing practices.
• Ability to understand and work with optical prescriptions.
• Strong communication skills and a customer-service mindset.
• Careful attention to detail and sound problem-solving ability.
• Comfort working in a busy retail setting.
• Availability to work shifts, weekends, and public holidays when needed.
• Prior experience as an Optician in an optical retail environment is preferred.