Operations Manager - Swansea

About the Company

DPD UK is part of Geopost, a leading name in parcel delivery and e-commerce services, supporting customers across the world with a wide range of delivery and technology-led solutions. The business generates close to £2 billion in turnover and is focused on becoming the UK’s most sustainable delivery company. Its priorities include delivering excellent service, using strong technology, and attracting and keeping top talent in the industry.

DPD UK is also recognised as a Valuable 500 company and a Disability Confident Employer.

Role Overview

DPD UK is hiring an experienced Operations Manager to strengthen the depot leadership team in Swansea. The role plays a key part in ensuring the depot runs efficiently, supports strong customer service, and meets demanding targets across cost, health and safety, security, productivity, and transport.

Key Accountabilities

• Lead recruitment, staff development, and retention while ensuring compliance and employee relations procedures are properly followed.
• Manage profit and loss through structured planning and accurate reporting.
• Enhance operational support and contribute ideas for improved and more innovative ways of working.

What the Role Requires

• Substantial experience in logistics, warehousing, or distribution environments.
• Confidence operating in a fast-moving setting and leading high-performing teams effectively.
• Experience tracking performance, reviewing data, identifying improvement areas, and putting change into practice.
• Strong communication skills with the ability to shape and influence strategy.
• A leadership style that reflects DPD’s values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability.
• Availability to work any 5 shifts across a 365-day operation, including some weekend work.
• A valid full UK driving licence.

Benefits and Additional Information

Along with a competitive salary, the role includes a bonus scheme tied to both company and individual performance, plus either a company car or a generous cash allowance. DPD also offers a range of additional benefits, including holiday trading, an enhanced maternity and paternity package, free life assurance worth 4 times salary when joined to the pension scheme, Health Kiosks at every location, Vitality at Work, free on-site parking, discounted shopping from hundreds of retailers including up to 5% off supermarket purchases, milestone days off to celebrate with family and friends, and free eye tests with support towards the cost of glasses for employees who regularly work on screens.

DPD promotes internal growth and development, with many opportunities for progression and promotion as the business continues to expand.

The company is looking for someone who shares its aims and values and can help deliver on customer commitments.

Working Pattern

The operation runs every day of the year, so this position involves working any 5 shifts and may include weekends.