Office Manager

About CRISIL Limited

CRISIL Limited is a global analytical company offering ratings, research, risk management, and policy consulting across India, Europe, North America, and worldwide. Its business segments include Rating Services as well as Research, Analytics, and Solutions. CRISIL provides credit ratings for corporates and financial institutions, offers credit analysis, grading, and analytical services, alongside research reports, customized research, risk solutions, training, and advisory services. Established in 1987 and headquartered in Mumbai, India, CRISIL evolved from The Credit Rating Information Services of India Limited.

The Office Manager role is based onsite at CRISIL's New York office located on the 44th floor of 55 Water Street, NY 10041, requiring presence five days a week in the office.

Role Summary

The position involves overseeing the day-to-day office operations to ensure an organized, efficient, and professional work environment. Responsibilities include administrative support, vendor coordination, front-of-house management, and adherence to workplace policies, demanding excellent multitasking, communication, and organizational capabilities.

Key Responsibilities

• Deliver comprehensive local administrative support to maintain efficient office functioning.
• Safeguard confidential data and ensure compliance with company policies and data protection regulations.
• Support financial administration duties such as processing invoices and managing expense records for senior personnel.
• Serve as the administrative backbone of the New York office.
• Assist the sales team with organizational tasks including event coordination and booking conferences.
• Handle expense management tasks.
• Provide Executive Assistant support for senior leadership visits.
• Manage incoming calls by answering, screening, and directing them appropriately.
• Maintain office cleanliness and uphold desk and meeting room policies.
• Oversee front-of-house duties and visitor reception.
• Manage vendor invoices and oversee subsistence supplies.
• Issue and monitor security badges and report accordingly.
• Prepare monthly reports and fulfill compliance-related obligations.

Qualifications and Skills

• Demonstrated ability to organize tasks, prioritize effectively, and meet multiple deadlines.
• High attention to detail with a strong sense of integrity in managing sensitive information.
• Clear, professional, and confident communication skills across all organizational levels.
• Excellent interpersonal communication with fluency in spoken English.
• A minimum of five years' experience in office management roles.
• Possession of a bachelor's degree or higher education qualification.

Why Join CRISIL?

• Permanent employment contract offering job security.
• A robust benefits package supporting overall well-being.
• Incentives through an employee referral program to encourage team growth.
• Support for continuing education and professional development via an education reimbursement policy.
• Varied career advancement opportunities within the finance domain, fostering personal and professional growth.