OEM Compliance Manager

Overview

This position, offered through a partner company based in Canada, entails managing compliance for OEM programs within the automotive technology sector. The role involves supervising program adherence, coordinating cross-functional teams, and ensuring dealer-facing solutions comply with OEM standards in a dynamic, digitally driven environment.

Key Responsibilities

• Develop and uphold a thorough understanding of OEM programs, policies, and compliance mandates.
• Coordinate daily tasks with leadership and internal teams to guarantee alignment with OEM initiatives.
• Work collaboratively with OEM program managers, agencies, and partners to facilitate program rollout and continual updates.
• Manage dealer website modifications, resources, and documentation to align with OEM standards and expectations.
• Support internal departments such as Sales, Customer Support, and Website Delivery with guidance related to OEM requirements.
• Engage in partner meetings and calls to stay abreast of program alterations, regulations, and industry trends.
• Examine program data and reports, identifying avenues for enhancement and proposing feasible actions.
• Conduct compliance audits to detect gaps and help implement corrective measures.
• Maintain precise records and reports associated with OEM programs.
• Assist with the creation of training materials, internal documentation, and communications.
• Partner with teams across functions to refine workflows and communications for achieving program goals.
• Contribute to strategic initiatives aimed at optimizing OEM program effectiveness and efficiency.

Candidate Requirements

• At least five years of experience in customer service, operations, account management, compliance, or a related discipline.
• Excellent verbal and written communication abilities to clearly express ideas and suggestions.
• Demonstrated capacity to work cooperatively with various internal and external stakeholders.
• Strong analytical and problem-solving skills to assess situations and develop effective solutions.
• Superior organizational and time management skills capable of juggling multiple projects and deadlines.
• Meticulous attention to detail and dedication to precision in reporting, documentation, and compliance monitoring.
• Flexibility to adapt quickly to shifting priorities, procedures, and business needs.
• Focused on customer satisfaction with a commitment to delivering excellent service.
• Proficiency with commonly used software tools, systems, and digital platforms.
• Self-directed, dependable, and capable of independent work in a remote setting.
• Able to multitask while maintaining high quality standards.
• Bilingual fluency in English and French is advantageous.
• Familiarity with OEM programs, automotive brand stipulations, or dealership operations is preferred.

Benefits Package

• Competitive base salary ranging from CAD 83,600 to CAD 102,400 annually.
• Fully remote work arrangement within Canada.
• Comprehensive health benefits including medical, paramedical, and dental coverage.
• Home office equipment allowance for newly hired employees.
• Generous paid vacation and statutory holidays.
• Possibility of additional compensation schemes depending on role and seniority.
• Opportunities to engage in innovative automotive technology projects and contribute to industry advancements.
• A collaborative and inclusive workplace culture fostering professional growth and development.

Additional Information

This opportunity is supported by an AI-enhanced application screening process that ensures fair and objective evaluation according to the essential requirements. The partner company conducts final decisions on interviews and assessments. All candidates’ data are processed in compliance with data protection laws and may be evaluated with AI tools to assist recruitment without replacing human judgment.