Wissenpro It Solutions

Non-Voice Process Executive

Wissenpro It Solutions

Bengaluru, Karnataka, India · Full Time

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Experience
Any
Salary
INR 300,000 – INR 450,000 / year
Openings
1
Posted
1 week ago
Work mode
In office
Education
Any graduate
Eligibility
Any Graduate
Resume
Required to apply

Where you'll work

Job description

About WissenPro

WissenPro, with over a decade of experience in Human Resources Services, has a proven track record of placing numerous candidates in leading multinational corporations such as Wipro, Amazon, Tech Mahindra, Genpact, and Concentrix across various locations in India. Our comprehensive services include recruitment, talent acquisition, employee onboarding, engagement, performance management, compensation and benefits, training, HR administration, compliance, and HR policy development. Partner with WissenPro for expert HR solutions.

Job Description

We are seeking experienced Content Moderation Analysts for a non-voice process executive role. The position involves reviewing video and other content, enforcing policies, and ensuring trust and safety on the platform. Responsibilities include handling complex content, identifying policy violations, managing hate and harassment workflows, maintaining high-quality standards, and making appropriate moderation decisions in line with platform and customer guidelines. This role requires strong analytical skills, problem-solving abilities, and experience in escalation management and independent decision-making within fast-paced moderation environments. Excellent English communication is essential.

Key Responsibilities

  • Review and analyze video and other digital content to identify policy violations.
  • Enforce platform policies related to hate speech, harassment, and other prohibited content.
  • Handle escalation of complex cases and provide timely resolutions.
  • Maintain high-quality analysis and moderation scores.
  • Ensure compliance with all relevant guidelines and regulations.
  • Make independent decisions regarding content moderation actions.

Top Skills Required

  • Content Moderation
  • Video Review
  • Trust & Safety Operations
  • Policy Enforcement
  • Escalation Handling
  • Quality Analysis
  • Compliance Review
  • Decision Making
  • Problem Solving
  • Analytical Skills
  • English Communication

Additional Information

Contact our recruiter Sharvani at 91009-84384 or email your resume to sharvani@wissenpro.com.

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