Mortgage Loan Processor

Role overview

The Mortgage Loan Processor is tasked with assembling a complete mortgage file by checking and validating borrower financial details such as credit, income, assets, appraisal-related items, and other supporting documents. The position also requires careful adherence to federal regulations and company procedures, including safeguards against fraud.

As part of the company’s quality control approach, the processor must connect with the borrower at least once on every loan file. This is an on-site position, and only candidates who live within driving distance of Jefferson City, MO will be considered.

Key responsibilities

• Receive loan files from the loan officer along with the application, disclosures, and supporting credit, income, and asset documents.
• Review each file to confirm the paperwork is complete, accurate, and aligned with company standards for the mortgage type, borrower assets and liabilities, and employment details; correct errors and collect any missing items.
• Contact third parties as needed to obtain documents and confirmations such as title commitments, employment verification, and hazard insurance information.
• Send the completed file to underwriting for review, then gather and resolve any conditions issued so the file can move to clear-to-close status.
• Once all conditions are satisfied, forward the file to the Mortgage Loan Closer for settlement.
• Handle additional duties assigned by team leads or department managers.

Compliance and working expectations

The role requires consistent compliance with federal lending rules and regulations, including RESPA, TILA, and HVCC, as well as internal anti-fraud and processing policies.

Requirements and qualifications

• At least 2 years of experience in mortgage loan processing is required.
• Working knowledge of the mortgage loan process and the documents typically needed to complete a file.
• Strong customer service skills.
• Comfort using basic computer tools in a paperless office setting.
• Ability to adapt quickly when priorities change.
• Strong accuracy, attention to detail, and time management skills.
• Familiarity with Encompass LOS is preferred but not mandatory.
• Must be able to sit and work at a desk for extended periods each day.

Additional information

This position is based in the office and is intended for candidates within commuting distance of Jefferson City, Missouri.