Merchandising Supervisor

Role Overview

The Merchandising Supervisor oversees merchandising activities across assigned outlets, making sure products are well displayed, consistently available, and aligned with company standards. The position plays a key role in improving sales, leading merchandising staff, and maintaining productive relationships with customers and service providers.

Key Responsibilities

• Lead, coach, train, and encourage a team of merchandisers.
• Create route or journey plans and keep them updated through regular monitoring.
• Track attendance, productivity, and performance KPIs for the team.
• Visit stores in the field and provide hands-on guidance and coaching.
• Ensure products are placed correctly according to planograms.
• Maintain shelf availability, correct pricing, and proper stock rotation using FIFO principles.
• Monitor inventory levels and coordinate replenishment with sales and logistics teams.
• Make sure merchandising execution follows brand and display standards.
• Review sales figures and merchandising KPIs such as shelf share and out-of-stock rates.
• Spot opportunities to improve visibility and drive additional sales.
• Support promotions, in-store displays, and product launch activities.
• Develop strong working relationships with store managers and retail partners.
• Negotiate for display space and promotional placement opportunities.
• Handle and resolve merchandising or stock-related issues inside stores.
• Prepare daily, weekly, and monthly merchandising reports.
• Use merchandising or sales systems and handheld devices to record and submit updates.
• Share field execution photos and market feedback with sales and management teams.
• Report market trends and competitor activities to relevant stakeholders.

Requirements

• A bachelor’s degree or diploma in Business Administration, Marketing, or a related discipline is preferred.
• 3 to 5 years of experience in FMCG merchandising, with a preference for frozen food products.
• Prior experience working with Saudi retail chains such as Panda, Danube, and Carrefour is mandatory.
• Exposure to discounters and other key retail accounts is required.

Additional Information

This role is based in Jeddah, Makkah, Saudi Arabia and is a full-time, onsite position.