Medical Receptionist

About the Role

Join Medmark Occupational Healthcare as a Medical Receptionist where you will play a vital role in shaping the patient experience by leading reception operations in our busy practice.

Key Responsibilities

• Warmly welcome patients and visitors to the practice, ensuring a courteous and friendly environment.
• Manage patient check-ins, ensuring completion and confidential filing of all necessary documentation.
• Handle incoming phone calls professionally and address queries appropriately.
• Direct patient and client requests to the relevant personnel efficiently.
• Schedule appointments for patients, doctors, and nurses using internal scheduling systems.
• Maintain and update patient lists and retrieve patient notes as required.
• Organize and file medical notes, letters, test results, and other correspondence accurately.
• Register new patients into the computer system promptly.
• Order office supplies, stationery, and essential equipment to ensure smooth operations.
• Manage mail by opening and distributing post appropriately.
• Utilize the practice’s email and internet systems competently.
• Assist with the security operations including opening, closing, and securing the building daily.
• Support general administrative functions across the practice.
• Provide assistance to physicians by addressing queries.
• Perform any other relevant duties aligned with the role as assigned by the line manager.

Candidate Profile

• Maintain confidentiality, professionalism, and politeness in all work aspects.
• Exhibit excellent written and verbal communication skills.
• Possess strong IT proficiency, including all Microsoft Office applications.
• Demonstrate effective time management capabilities.
• Collaborate well within a team environment to ensure high-quality service.
• Pay keen attention to detail, especially when handling patient records.
• Work independently with motivation and enthusiasm.
• Adapt and be flexible with a positive "can do" attitude as needed.

About Medmark Occupational Healthcare

Medmark is a prominent national occupational health provider with offices across Dublin, Cork, Limerick, Galway, Sligo, and Waterford. We cater to a varied client base—from sole traders to multinational companies—offering occupational health and medical services throughout Ireland. Our mission is to help employers foster healthy, safe, and productive workplaces and to assist individuals in achieving optimal health and well-being.