Medical Assistant

About Curai Health and the Medical Assistant Role

Curai Health is committed to making high-quality healthcare accessible and affordable, leveraging artificial intelligence alongside clinical expertise. The Medical Assistant role is a critical component of the clinical team, delivering virtual primary care across the US. This fully remote, full-time role involves assisting clinicians with patient care coordination via a chat-based platform, requiring reliable high-speed internet and flexibility to work varied shifts to support a 24/7/365 clinic.

Key Responsibilities

• Assist clinicians with patient care coordination, including communication with pharmacies and support for prescriptions.
• Manage referrals and prior authorization processes.
• Handle scheduling and conduct follow-up outreach to ensure continuity of care.
• Provide empathetic, patient-centered communication both internally and with patients.
• Maintain accurate and comprehensive documentation in electronic health records (EHR).
• Recognize workflow inefficiencies and escalate issues appropriately.
• Engage in team meetings and quality improvement initiatives.
• Adhere strictly to HIPAA and maintain patient confidentiality.
• Perform other tasks as assigned to support clinical operations.

Qualifications and Experience

• Possess certification or registration as a Medical Assistant (CMA, RMA, or equivalent).
• Minimum of 3 years’ experience as a medical assistant.
• At least 1 year of telemedicine experience is required.
• Ability to work independently and manage high patient volumes efficiently.
• Proficient with telehealth platforms and EHR systems, adaptable to evolving technologies including AI-enabled tools.
• Strong written communication and interpersonal abilities.
• Excellent organizational skills with attention to detail and effective time management in a remote setup.
• Willingness to work on weekends and assigned holidays as part of the schedule.
• Spanish bilingual skills are advantageous.

Compensation and Benefits

Salary ranges from $18 to $21 per hour, with an additional 15% weekend differential. Compensation depends on qualifications and relevant experience.

• Comprehensive medical, dental, and vision insurance plans.
• Flexible spending accounts.
• Generous paid time off, floating holidays, and parental leave.
• 401(k) retirement plan with employer matching contributions.
• Opportunity to work fully remotely from home.

Culture and Equal Opportunity

Curai Health fosters a mission-driven, diverse, and inclusive culture, committed to non-discrimination and equity. Compensation packages are competitive and non-negotiable to promote fairness.

Important Company Information

Recruiting communications are conducted only via official @curai.com email addresses. Beware of fraudulent job offers from other domains. Curai does not require software downloads, equipment purchases, or sensitive personal data during hiring. Job seekers are encouraged to report suspicious activity. AI tools may assist in recruitment but hiring decisions are finalized by human recruiters. For inquiries on data processing, contact the company directly.