Manhattan WMS Specialist

About the Opportunity

Join Tata Consultancy Services in the Asia Pacific region and contribute to a business built around sustainable growth, community connection, and environmental responsibility. TCS combines a purpose-led approach with digital innovation to create solutions that support a greener future. Since 2022, its Asia Pacific operations across 11 countries, 12 delivery centres, and 18 offices have been carbon neutral, with a broader ambition to reach net zero emissions by 2030. Sustainability is embedded across its people, planet, and purpose commitments, including paperless practices, energy-efficient workplaces, and active employee participation in green initiatives.

As a Manhattan WMS Specialist, you will support application development and production operations for Manhattan WMS while helping improve system stability, business alignment, and support processes.

What You Will Do

• Deliver application support and development services for Manhattan WMS, including incident handling, problem resolution, service requests, and health checks.
• Set up, connect, and improve WMS capabilities according to business needs.
• Support batch processing, key system activities, user administration, and access control.
• Create and maintain SOPs, knowledge articles, and day-to-day operational documentation.
• Work with product vendors to obtain L3/L4 assistance and manage escalation paths.
• Review business requirements, contribute to story refinement, and assist with QA and testing efforts.
• Take part in releases, production deployments, and post-go-live support.

What We’re Looking For

• Hands-on experience with Manhattan WMS configuration, integration, and support, ideally on the 2018 version.
• Strong understanding of distribution center operations and supply chain workflows.
• Practical exposure to incident, problem, and change management.
• Ability to support batch processes and monitor system performance effectively.
• Well-developed analytical thinking, troubleshooting ability, and communication skills.
• Experience with IBM Cognos SCI, MOCA, Oracle Database, SQL, and Azure Cloud.
• Nice-to-have exposure to Relex or similar supply chain platforms.
• ITIL certification is an advantage.
• Background in retail or distribution settings is beneficial.
• Familiarity with automation and reporting tools is useful.

Why Join TCS

• Competitive compensation aligned with the Australian market, with performance-linked incentives, recognition, and employee benefits.
• Opportunity to work with major Australian clients while gaining exposure to global best practices and expertise.
• Supportive leadership that encourages initiative, innovation, and collaboration.
• Clear growth pathways with learning support, certifications, internal mobility, and progression opportunities.
• An inclusive workplace where diversity, respect, and teamwork are valued.
• Access to continuous learning programs, leadership development, and emerging technologies.

Culture and Values

TCS looks for professionals who are enthusiastic about technology and transformation, curious and eager to keep learning, comfortable in a collaborative and purpose-driven environment, and motivated by delivering meaningful impact for clients, communities, and society. The company’s values of Integrity, Excellence, Responsibility, Pioneering Spirit, and Unity guide its work.

About Tata Consultancy Services

Tata Consultancy Services is a global IT services, consulting, and business solutions organization that works with leading enterprises to transform business operations, technology landscapes, and operating models. TCS is committed to equal opportunity hiring and considers qualified applicants without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other protected characteristic.