Loan Recovery Officer

About The Jamaica National Group

We are proud members of The Jamaica National Group Limited, an internationally respected brand committed to enhancing lives and fostering stronger communities. Our core values, grounded in respect, authenticity, and transparency, shape all our efforts to provide valuable solutions to our customers.

Role Overview

JN Small Business Loans Limited is inviting applications for a Loan Receivable Officer based in the Mandeville/Christiana areas (Region 4). The officer will oversee and administer current loan receivables, focusing on accounts that have become or are at risk of becoming seriously delinquent. Working closely with the Client Relations Manager, the Loan Receivable Officer will propose and implement collection strategies and negotiate acceptable repayment agreements with borrowers facing difficulties.

Key Responsibilities

• Prepare all required collection and repossession documents for bailiff handover.
• Recommend deployment of bailiffs or the start of legal action when necessary.
• Oversee all bailiff administration activities.
• Conduct collection visits in various regional locations a minimum of four times monthly as per targets set by the Client Relations Manager.
• Identify accounts for bailiff assignment when collection attempts have failed.
• Manage the seizure, safekeeping, and sale of repossessed assets.
• Monitor borrowers’ compliance with agreed loan repayment arrangements.
• Report regularly on loan volumes assigned to bailiffs and update collection monetary values for assigned clients.
• Draft official communications regarding fees (e.g., bailiff or repossession fees) to be charged to client accounts.
• Provide reports on developments or challenges within the micro-finance collection sector.

Qualifications and Experience

• Bachelor's degree in Business Administration or a closely related discipline.
• Minimum of two years’ experience in selling and servicing small business credit.

Desired Personal Traits

• Highly detail-focused, analytical, and curious.
• Capable of working both independently and collaboratively.
• Demonstrated organizational and management skills.
• Flexible and capable of thriving in fast-moving environments.
• Strong understanding of organizational data flow and application in management decisions.
• Possession of a reliable personal motor vehicle is mandatory.

Additional Information

This is a permanent contract position categorized under clerical roles. The application deadline is set for July 17, 2026.