Loan Analyst (6 month contract)

About Kiavi

Kiavi is among the largest private lenders serving residential real estate investors in the U.S. By combining data and technology, the company aims to give customers a faster, simpler, and more dependable way to obtain capital for business growth. Kiavi was formerly called LendingHome and supports investors who help refresh the nation’s aging housing stock so homes can be move-in ready and available for renters and buyers. The company has grown to a workforce of 400+ and has earned recognition such as Forbes Fintech 50, Finovate Awards, Best Digital Mortgage Platform, and Fast Company’s Most Innovative Companies.

Business highlights mentioned by the company include $30 billion in loans funded, 100,000+ homes financed, lending activity across 49 states plus Washington, D.C., and a team of over 500 employees with competitive benefits and perks.

Role Overview

This is a remote, six-month contract position with the potential for extension depending on business volume. The role is on Kiavi’s payroll and includes benefits. It can be performed from any approved hiring region. Kiavi follows a hybrid distributed workforce approach that supports remote work for most roles while allowing collaboration as needed for meetings, training, and team-building.

As part of the Operations function, the Loan Analyst will help move loans through the processing stage and prepare them for underwriting. The position involves working with borrowers, mortgage brokers, third parties, and internal teams to keep the process smooth, timely, and customer-focused. Strong service orientation, sound judgment, and the ability to adapt quickly in a fast-changing environment are central to success in this role.

Responsibilities

• Evaluate loan files, gather required paperwork, and request third-party reports as needed.
• Contact customers and outside parties by phone, email, and text to collect documents or other key details, share progress updates, and respond to questions about documentation within required timelines.
• Act as the main contact for borrowers during processing and underwriting, offering clear guidance and individualized support.
• Check submitted documents against credit policy requirements to prepare the loan for an underwriting decision.
• Hit daily and monthly targets for reviewing new applications while maintaining strong quality standards.
• Spot potential blockers or issues with credit-policy fit and coordinate with sales and operations partners on the best path forward.
• Collaborate with cross-functional teammates to deliver weekly and monthly processing and funding goals.
• Support special projects or assignments such as system testing, procedure or policy trials, acting as a power user, onboarding support, mentoring, or reporting and data work.
• Participate actively in team meetings and share feedback regularly.

Qualifications

• Preferred background: an associate degree or bachelor’s degree, or equivalent experience in business or a related department.
• 1–2 years of successful experience as a loan analyst or processor, or 2–3 years of experience in mortgage lending.
• Demonstrated initiative, willingness to learn, and motivation to grow professionally.
• Comfortable using computers, including Microsoft Word, Excel, and Google Workspace.
• Able to define problems, gather information, establish facts, and reach sound conclusions.
• Interest in using technology to solve business challenges.
• Excellent verbal and written communication skills to support a strong borrower and partner experience.
• Open to feedback, comfortable asking questions and speaking up, and able to follow established processes.
• Flexible and effective in a fast-moving environment with frequent change.

Compensation

The stated annualized base pay range for this remote full-time role is $52,500 to $65,000, plus a $6,500 bonus and benefits. Pay is market-based and may vary by location, skills, experience, qualifications, work location, and market conditions. The listed range reflects base salary only and does not include bonus or benefits.

Benefits and Perks

• Medical, dental, and vision insurance with free employee-only coverage; dependent coverage is offered at a heavily discounted premium.
• Health Savings Account support for employees enrolled in an HDHP, including an annual employer contribution of $1,000 for individual coverage and $2,000 for dependents.
• Immediate access to short-term and long-term disability coverage, plus group life and AD&D insurance at 1x annual salary.
• Remote-work support, including an up to $500 one-time office setup reimbursement and a monthly $85 stipend for internet and phone expenses.
• Flexible time off with no strict limit, subject to manager approval.
• 401(k) plan through Fidelity with company match of 100% up to 3% of compensation or $8,000, whichever is lower; employer contributions vest immediately.

Additional Information

Kiavi states that it is an Equal Opportunity Employer. The company also references the San Francisco Fair Chance Ordinance Police Code, Article 49, and confirms that it uses E-Verify to verify identity and employment eligibility for all new hires.

Recruitment Safety Notice

• Any legitimate interview or job offer will come from an official email address ending in @kiavi.com or @lendinghome.com.
• Candidates are never asked to make payments during the hiring process.
• The company does not use WhatsApp for recruitment communication.
• Personal information or data will not be requested by text message.
• Applicants are advised to verify that any careers page and website details match official Kiavi information if they have concerns.