L&D Project Manager - Senior Associate

About PwC Academy Middle East

PwC is a global professional services network with offices in 152 countries and close to 328,000 professionals. For more than four decades, the firm has supported the Middle East’s growth by working with governments and businesses to deliver practical, long-term solutions. More than 12,000 professionals across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE contribute to this regional footprint.

About the Line of Service

PwC Consulting focuses on insight-led, outcome-driven work across strategy, enterprise transformation, operational improvement, digital innovation, cyber resilience and risk management. Its operating model is built around sector-focused, solution-led teams that are designed to move quickly, think creatively and drive measurable change.

About the Business Unit

The Management Consulting practice helps organisations improve how they function, perform and expand. Its work spans Finance Transformation, Accounting Transformation, Workforce Transformation, Supply Chain and Efficiency Transformation, Enterprise Solutions, and capability building through PwC Academy.

About PwC Academy

PwC Academy is PwC Middle East’s learning and skills development arm. It supports governments and organisations in building future-ready capabilities so they can advance their transformation goals. The team combines the global PwC network, regional insight, learning and development expertise, and strategic partnerships to deliver large-scale upskilling solutions with lasting impact.

Role Overview

In this Senior Associate role, you will lead the project management of learning and capability-building programmes for PwC Academy Middle East. You will oversee projects from early planning through execution and post-delivery review, making sure each engagement is well coordinated, high quality and aligned with client objectives. The role sits at the intersection of project delivery and learning design, requiring close collaboration with subject matter experts, clients and internal stakeholders.

Key Responsibilities

• Take ownership of the handover from the business development team and confirm that all pre-delivery requirements are completed, including risk and quality checks and signed engagement documentation.
• Set up clients in internal systems and databases, including job codes and portal enrolment where needed.
• Coordinate and run kick-off meetings with relevant stakeholders.
• Engage internal and external subject matter experts during the planning stage.
• Build project plans covering scheduling, SME allocation, contract initiation, training logistics and trainer briefings.
• Develop communication plans for all involved parties.
• Oversee the content development stage and ensure expectations are clearly communicated around quality, timing and deliverables.
• Monitor delivery to ensure the programme follows the agreed plan and that quality checks are carried out throughout the course.
• Perform quality control on materials, delivery and other client deliverables.
• Identify, assess and manage project risks.
• Review participant and client feedback and use it to improve future delivery.
• Evaluate trainer performance and handle overall trainer coordination.
• Manage project economics and reporting, including updating project trackers and dashboards.
• Review project trackers after handover and update revenue forecasts on a weekly basis.
• Support client billing, debt collection and invoice processing for third-party suppliers and contractors.
• Maintain project hub updates and provide regular internal reporting.
• Handle client communication, relationship management and feedback collection.
• Prepare and submit post-course reports.
• Set up and lead periodic client review meetings to discuss overall project progress.
• Strengthen client relationships by maintaining strong contact with key stakeholders and identifying additional training opportunities.
• Develop new relationships within the same client account to expand the network and support account growth.
• Assist with training delivery in project management when required.

What You Need to Bring

• Strong computer literacy and technical proficiency, especially in Excel, Word, MS Project and PowerPoint.
• Experience managing training using a full systems approach, covering design, development, delivery and evaluation.
• Background as a project manager, ideally within learning and organisational development.
• Ability to explain the purpose, objectives and outcomes of programmes and their modules to different stakeholder groups.
• Proactive mindset, resilience and the confidence to influence and negotiate with senior executives.
• Excellent communication skills and the ability to work effectively with diverse groups of people.
• Strong sense of ownership and accountability for delivery.
• Highly organised, detail-focused and methodical working style.
• Capability to negotiate preferential delivery rates with executive-level workshop suppliers.
• Adaptability to changing business needs.
• Professional but approachable manner.
• Willingness to work flexible hours, including evenings and weekends when necessary.

Education and Qualifications

You should hold a postgraduate degree with a business or project management background. A CAPM, PMP or an equivalent project management qualification is also required.

Travel and Work Schedule

Travel is not required for this role. However, the position may involve flexible working hours, including evenings and weekends when business needs demand it.

Additional Information

This opportunity is based in Doha, Qatar and is a full-time onsite position.

The role reflects the PwC Professional framework, where people are expected to demonstrate the behaviours and capabilities that support leadership growth and business impact.

PwC Middle East promotes competitive pay, broad benefits, learning opportunities, digital upskilling, mentorship and a collaborative environment that values innovation, diversity, well-being and personal growth.

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