Junior Community Manager

About hofficeglobal

hofficeglobal is a premium enterprise workspace situated on Beach Road in Kozhikode, Kerala. It features private offices, dedicated desks, virtual office addresses, and conference rooms. Tailored for remote professionals, global teams, founders, and corporations, the facility provides fully equipped, plug-and-play work setups inclusive of furniture, utilities, and high-speed fiber internet. Members enjoy enterprise-grade infrastructure including biometric access, soundproof meeting rooms with advanced audiovisual equipment, and 24/7 security and supportive services. The community is strengthened by investor meetups, workshops, business matchmaking initiatives, and a member-exclusive app facilitating bookings and networking. With an English-first environment and close proximity to Calicut International Airport, hofficeglobal serves as a convenient hub for international and GCC-focused enterprises.

Role Overview

The Junior Community Manager position is a full-time, on-site role based at hofficeglobal in Kozhikode. This role is centered around fostering an engaged and welcoming member community by greeting new arrivals, assisting with their onboarding process, and ensuring a smooth and enjoyable daily experience within the workspace.

Key Responsibilities

• Respond to member inquiries promptly and courteously.
• Manage bookings for meeting rooms and event spaces efficiently.
• Assist in organizing community events such as meetups, workshops, and networking sessions.
• Maintain current information regarding services and company policies.
• Gather and relay member feedback for ongoing improvement.
• Collaborate with team members to enhance operational workflows.
• Provide basic support for communications and social media announcements related to the community.
• Support operational tasks as needed.
• Uphold hofficeglobal’s professional standards in all interactions with members.

Candidate Qualifications

• Excellent interpersonal and customer service abilities to build lasting relationships with a variety of members.
• Proficient verbal and written communication in English; knowledge of Malayalam or Hindi is advantageous.
• Strong organizational skills with the capability to coordinate bookings, scheduling, and event logistics.
• Familiarity and comfort with digital tools and office technologies, including management apps, email, spreadsheet applications, conferencing software, printers, and audiovisual equipment.
• Detail-oriented and dependable in managing member requests, documentation, and day-to-day operations.
• Ability to perform effectively on-site in a fast-paced environment and cooperate within a small, dynamic team.
• Previous experience in community management, hospitality, front office, coworking environments, or customer-facing roles is preferred but not a strict requirement.
• Post-secondary education in business, communications, hospitality, or related fields is desirable; equivalent practical experience is also considered valuable.