IT Administrator (m/w/d)

Position Overview

As an IT Administrator, you will play a vital role in advancing and maintaining the IT infrastructure for our clients. In this capacity, you will integrate cutting-edge technologies, respond to complex technical inquiries, and be involved in impactful IT projects. Your ability to document your work logically will be valued highly.

Key Responsibilities

• Drive the future development of customer IT infrastructure by implementing and integrating new technologies.
• Deliver 2nd-level technical support, focusing on troubleshooting sophisticated IT issues.
• Address customer requests by phone and via ticketing systems in a timely, solution-oriented manner.
• Collaborate directly on IT projects for prominent clients from various sectors.
• Record and maintain clear, organized documentation of all workflows and interventions.

Candidate Profile

• Completed vocational training or equivalent in IT.
• Hands-on experience with both 1st-level and 2nd-level IT support.
• Strong skills in managing IT networks, including servers, VLANs, virtualization, and VPNs.
• Comprehensive knowledge of IT security best practices.
• Demonstrated customer- and solution-focused approach.
• Willingness to travel to client sites as project needs arise.

Our Offer

• Opportunity to take initiative and contribute innovative ideas in a supportive environment.
• Flexible working hours and trust-based work schedules for healthy work-life integration.
• Involvement in diverse projects with renowned customers from different industries.
• Attractive, performance-based compensation with potential for bonuses.
• Comprehensive employee benefits, including company pension plans and social perks.
• Modern offices with up-to-date equipment and the possibility of a company vehicle.
• Extensive professional and personal development opportunities.
• Regular team-building activities and complimentary beverages onsite.
• Permanent employment contract, streamlined communication, and agile organizational structure.