International Chat Support Executive
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 125,000 – INR 450,000 / year
- Openings
- 1
- Posted
- 11 hours ago
- Work mode
- In office
- Education
- 12th pass
- Eligibility
- Candidates without graduation are eligible; open to anyone who fulfills the educational and skill requirements.
- Resume
- Required to apply
Where you'll work
Job description
About the Company
24 7 ai is a customer service software and solutions provider headquartered in California, specializing in AI and machine learning to offer tailored customer service experiences. The company has a significant presence in India, located at Prestige Tech Platina, Kadubeesanahalli, Bengaluru.
Job Overview
We invite qualified candidates to attend a walk-in interview for the position of International Chat Customer Support Executive. This role involves working from the office during night shifts to handle international client interactions primarily through chat, with some phone and email communications.
Key Responsibilities
- Address customer inquiries and resolve complaints from international clients via chat, phone, and email.
- Deliver clear and empathetic communications respecting diverse time zones and cultural backgrounds.
- Provide reliable details about products, services, and company policies.
- Utilize customer relationship management (CRM) systems effectively to assist clients.
Requirements
- Minimum educational qualification of 12th standard completion.
- Strong English communication skills essential for both voice and chat.
- Ability to adapt to varying customer needs and high multitasking capability.
- Basic computer proficiency including handling communication tools and CRM software.
Compensation and Work Details
- Salary up to Rs. 4,50,000 per annum.
- Shift timing is night shift, working from office.
- Walk-in interview scheduled Monday through Saturday, from 11:00 AM to 3:00 PM at Prestige Tech Platina, Marathahalli - Sarjapur Outer Ring Road, Bengaluru.
Additional Information
- This hiring process is only available through walk-in interviews; no online interview option.
- Applicants must bring an updated resume and valid identification for verification.
- The company strictly does not charge any fees for application or selection processes.
About 24 7 ai
With over 24 years in customer experience, 24 7 ai offers hyper-personalized service with a global team of 15,000+ employees operating across 18 locations worldwide. Its Indian branch has been recognized as a Great Place to Work for six consecutive years.