Instructional Designer

Job Description

Delta Dental Ins. is seeking an Instructional Designer to develop high-quality, impactful learning content aligned with adult learning principles for enterprise initiatives. This role involves close collaboration with stakeholders across various levels to identify training needs and subsequently design and develop comprehensive learning programs.

Responsibilities

• Design and develop engaging learning solutions across multiple modalities, including instructor-led training (ILT), virtual instructor-led training (VILT), eLearning, videos, job aids, performance support resources, and blended learning experiences.
• Create and maintain learning assets such as facilitator guides, participant guides, presentation materials, scenarios, activities, assessments, and digital learning content.
• Collaborate with subject matter experts to synthesize complex information into clear, learner-centered content that drives knowledge transfer and behavior change.
• Apply adult learning principles, instructional design methodologies, accessibility standards, and organizational branding guidelines to all learning solutions.
• Conduct quality assurance reviews and incorporate stakeholder feedback to ensure learning solutions meet business objectives and learner needs.
• Manage multiple projects simultaneously, balancing priorities, timelines, and deliverables in a fast-paced environment.
• Stay informed on emerging learning technologies, instructional design trends, and best practices to continuously improve learning experiences.
• Perform other duties and responsibilities as assigned.

Qualifications

• A Bachelor's degree or equivalent education, training, or experience is required.
• A minimum of 2 years of experience in instructional design, learning and development, talent development, or facilitation is necessary.
• Demonstrated experience designing and developing instructor-led, virtual, and digital learning experiences using tools such as Storyline, Rise, Adobe Suite, and Camtasia.
• Experience supporting professional development or leadership development initiatives is beneficial.
• Prior experience partnering with business stakeholders in a fast-paced, service-oriented environment is preferred.

Knowledge, Skills, and Abilities

• Strong project and time management skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proficiency with instructional design and eLearning development tools, including Articulate 360 suite (Rise and Storyline), Camtasia, and other multimedia authoring platforms.
• Knowledge of adult learning principles and learning experience design best practices.
• Working knowledge of instructional design methodologies, including ADDIE and agile learning development approaches.
• Ability to design engaging, learner-centered experiences across instructor-led, virtual, self-paced, and blended learning modalities.
• Experience incorporating multimedia, interactive elements, scenarios, and performance-based learning strategies into learning solutions.
• Ability to collaborate with subject matter experts to identify learning needs, extract critical knowledge, and translate complex information into clear, engaging learning experiences.
• Commitment to accessibility, quality standards, and continuous improvement in learning design and development.

Base Pay Information

The national base pay range for this position is estimated between $56,900 and $119,200 annually. Actual compensation will be determined by factors such as the candidate's knowledge, skills, abilities, related experience, education, certifications, and ability to meet minimum job qualifications, as well as prevailing wages in the work location and internal equity. This role is classified under Pay Grade 18.

Additional Information

Delta Dental offers a comprehensive rewards package designed to support employee wellbeing and growth. This includes competitive base and incentive pay, a robust 401(k) plan with employer matching, excellent medical and pharmacy benefits, 100% employer-paid dental and vision coverage, a holistic wellbeing program with financial incentives, generous paid time off, 12 paid holidays, and your birthday off. The company also supports career development through learning opportunities, tuition reimbursement, and a recognition program. Family support services include adoption assistance, fertility treatment, and child, elder, and pet care assistance. Employees also benefit from social responsibility initiatives, volunteer opportunities, and an employee discount program.

Fair Chance Ordinances and Criminal Background Considerations

This position requires a background check. Qualified applicants with arrest or conviction records will be considered in accordance with applicable federal, state, and local laws, including but not limited to the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and New York Corrections Law Article 23-A.

About The Team

Delta Dental has been a leader in oral health care benefits for over 68 years, committed to increasing access to quality care. The company fosters a culture of trust, service, excellence, and innovation, providing a stable work environment with opportunities for leadership, teamwork, and camaraderie. Delta Dental's network includes affiliates such as Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York, serving over 31 million people across 15 states and other U.S. territories. As part of the Delta Dental Plans Association, the company offers dental coverage nationwide and vision coverage through DeltaVision. Delta Dental Ins. is an equal opportunity employer committed to a professional work environment free from discrimination and harassment, considering individuals without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, marital status, veteran status, citizenship status, or any other legally protected category.

Please note that Delta Dental Enterprise is currently unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, or Washington D.C., or other US Territories.

Proof of eligibility to work in the United States must be provided upon selection for hire.