Human Resources Director

About the Role

TrueLearn is hiring a strategic and practical Director of Human Resources to guide and expand the people function as the business enters its next growth stage. In this senior leadership position, you will report to the Chief Financial Officer and work closely with the Chief Executive Officer and the broader leadership team to shape the company’s people infrastructure, talent strategy, and organizational capabilities. Your work will help support business expansion, improve organizational effectiveness, and strengthen employee engagement across a fully remote organization of more than 100 employees.

You will be accountable for leading the full spectrum of HR activities, including talent management, recruiting, organizational development, compensation, employee relations, compliance, benefits administration, and HR operations. A major part of the role will be creating scalable programs and processes such as talent assessment frameworks, onboarding, job architecture, compensation structures, performance management, and workforce planning.

As the company grows, you will also contribute to building out the HR operations team by hiring and managing a Business Office Manager who will support payroll administration, benefits coordination, compliance tasks, and other day-to-day HR functions.

Strategic Human Resources Leadership

• Create and roll out a people strategy that supports TrueLearn’s business priorities, culture, and growth objectives.
• Act as a dependable advisor to the CFO, CEO, Chief Product Officer, Chief Commercial Officer, and other leaders on organizational structure, talent planning, workforce needs, and employee engagement.
• Design and expand HR systems, workflows, and infrastructure that can support business growth, operational excellence, and a strong remote workforce.

Talent Acquisition and Workforce Planning

• Build recruiting approaches that bring in strong talent across different functions.
• Work with hiring managers to clarify hiring needs, evaluate candidates, and strengthen hiring results.
• Use data and market information to guide workforce planning and anticipate future hiring needs.
• Improve the experience for both candidates and hiring managers throughout the hiring process.

Employee Experience and Talent Development

• Develop a thorough onboarding experience that helps new hires settle in and become effective quickly.
• Create career paths and job family structures that support growth, internal movement, and employee development.
• Set up and manage an annual performance review cycle with goal setting, feedback, evaluations, and development planning.
• Partner with leaders to identify high-potential employees and strengthen succession planning.
• Drive engagement programs such as employee surveys, action plans, recognition initiatives, and retention efforts.

Compensation, Benefits, and HR Operations

• Establish and maintain compensation frameworks, salary bands, and job architecture that support internal fairness and market competitiveness.
• Oversee benefits design and administration so that offerings remain competitive and aligned with employee expectations.
• Manage and improve the HRIS platform, Paylocity, with a focus on data accuracy, reporting, and operational effectiveness.
• Supervise payroll, benefits administration, and HR compliance work in collaboration with the Business Office Manager and outside vendors.
• Apply HR metrics and reporting to support leadership decisions and workforce planning.

Employee Relations, Compliance, and Risk Management

• Advise managers and employees on employee relations issues, workplace concerns, performance management, and conflict resolution.
• Ensure adherence to federal, state, and local employment laws, especially in a multi-state remote work environment.
• Work with legal counsel and outside advisors on employment-related issues when needed.

Qualifications

• Bachelor’s degree in human resources, business administration, or a related discipline.
• At least 8 years of progressive HR experience, including leadership across multiple HR functions, with a track record of building and scaling HR systems and processes in a growing company.
• Strong understanding of employment law, employee relations, performance management, compensation, and HR compliance.
• Background in talent acquisition, workforce planning, and employee development initiatives.
• Experience creating job architecture, career frameworks, and compensation programs, including salary bands.
• Comfort with HRIS platforms; experience with Paylocity is preferred.
• Strong communication and influencing ability, with the capability to collaborate effectively with executives and managers at all levels.
• Experience supporting remote or distributed teams is preferred.
• Exposure to a high-growth, technology-enabled, or private equity-backed environment is preferred.

About TrueLearn

TrueLearn provides an integrated platform for healthcare education and workforce development. Its offerings cover high-stakes assessments, professional development and continuing education, and career solutions, all supported by analytics that help improve outcomes for learners and organizations. The company operates with a fully remote team.

About LLR Partners

LLR Partners is a lower middle market private equity firm that invests in software and tech-enabled businesses within the knowledge economy. Established in 1999 and based in Philadelphia, LLR has raised more than $7.5 billion across seven funds and has worked with over 130 companies. The firm emphasizes partnership, flexible capital, strategic guidance, and sector expertise to help companies grow.