HRIS Analyst

Company Overview

Teleflex Incorporated is a global leader in medical technologies, dedicated to enhancing the health and quality of people's lives. We aspire to be the most trusted partner in healthcare, delivering a broad range of solutions in anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. Our well-known brands include Arrow™, Barrigel™, Deknatel™, LMA™, Pilling™, QuikClot™, Rüsch™, UroLift™, and Weck™.

Position Summary

Reporting to the HRIS Manager, the HRIS Analyst will manage the daily operations of the SAP/SuccessFactors Human Capital Management (HCM) system. This role involves end-user support, transactional processing, system administration, data integrity, analysis, consultation, and reporting within SAP/SuccessFactors and Employee Central. The candidate must be present on-site at the Athlone office at least three days weekly, with up to 10% travel expected.

Primary Responsibilities

• Provide assistance to HR staff, managers, and employees by responding to SAP/SuccessFactors related queries via email, walk-ins, or calls.
• Troubleshoot technical issues within the SAP/SuccessFactors platform and offer detailed resolutions.
• Escalate complex problems to appropriate HR functional owners or technical experts.
• Handle transactional tasks such as processing data correction requests, performing mass data updates for business changes, and executing data loads for acquisitions or other major processes.
• Participate in SuccessFactors system upgrades, patches, configuration changes, and enhancement testing and implementation.
• Monitor HRIS email communications and manage support tickets in SuccessFactors and internal systems.
• Serve as the primary contact for high-volume inquiries, requests, and problem escalations.
• Collaborate with technical and functional teams to apply system changes, document procedures, and track testing outcomes.
• Document inquiries and transactions thoroughly, ensuring data integrity within the case management system.
• Generate ad hoc reports across all SuccessFactors modules as needed.
• Review workflow transactions, monitor administrative metrics for overdue cases, and follow up for timely resolution.
• Maintain confidentiality and handle sensitive information appropriately.
• Support compliance-related tasks including government reporting, SOX testing, and internal/external audits.
• Share responsibilities for global HCM platform administration, including monitoring roadmaps, proposing system enhancements, dashboard design, and analytics implementation to maximize platform utility.
• Assist with administration of related HR systems and integrations, such as Time & Attendance systems.
• Exhibit strong problem-solving skills, excellent customer focus, time management, interpersonal abilities, and capability to manage multiple priorities simultaneously.

Educational and Experience Requirements

• Bachelor’s degree from an accredited institution preferred; equivalent work experience and education combination considered.
• Prior experience with SAP/SuccessFactors platforms preferred.
• Proficiency in Microsoft Office products, especially Word, Excel (intermediate level), Access, SharePoint, and Visio, with eagerness to learn additional software tools.

Specialized Skills and Qualities

• Advanced skills in data analysis, time management, and troubleshooting.
• Strong written and verbal communication abilities, capable of effective interaction at all organizational levels.
• Competency in business analysis focused on requirements gathering and enhancing user experience.
• A commitment to excellence in customer service.
• Discretion and professionalism when handling confidential employee information.
• Ability to collaborate effectively with colleagues worldwide.
• Innovative mindset with a focus on process improvement and challenging norms.
• Comprehensive understanding of HR systems, analytics, processes, and data management.
• Knowledge of organizational charts and related data components.
• Proven project management and process enhancement experience.
• Ability to efficiently handle complex workflows and multitask in dynamic environments.
• Skills in encouraging collaboration, responsiveness, cross-functional teamwork, and excellent customer service.

Diversity and Equal Opportunity

Teleflex is committed to equal employment opportunity without regard to age, gender, race, nationality, ethnicity, civil status, family status, sexual orientation, disability, religion, or membership of the traveller community. We foster a diverse and inclusive culture to inspire innovation and entrepreneurship. We encourage candidates who value belonging and diversity to join our team.

Additional Information

Applicants requiring accommodations during the application process can contact us directly for support. We follow a thorough hiring process and do not entertain unsolicited resumes from recruitment agencies or third-party firms. We do not request payments or equipment purchases from candidates.