Houseperson

Overview

Westgate Lakes Resort & Spa in Orlando offers a lively resort setting on the lakefront, welcoming guests from around the world who come to experience Central Florida’s theme parks and attractions. Joining the Westgate Lakes team means working in a guest-focused environment that values service excellence, team support, and career development across a large resort network.

Westgate Resorts has been recognized by U.S. News as one of the Best Companies to Work For. Team members may also have opportunities to grow within the company at their current location or across 60+ resorts.

Role Summary

The Houseperson supports the housekeeping department by helping keep guest areas clean, organized, and ready for use. This position assists with room upkeep, linen and supply stocking, guest requests, and general hotel cleanliness.

Key Duties

• Assist with cleaning and upkeep of guest rooms, including replacing bed linens, vacuuming carpets, and dusting furniture.
• Restock storage closets with fresh linens, towels, and other housekeeping supplies.
• Help staff and guests with requests such as extra towels or bed-making assistance.
• Inspect hotel areas regularly to make sure they remain clean and properly maintained.
• Escalate maintenance concerns to the housekeeping supervisor when needed.

Qualifications

• A warm, friendly, and upbeat attitude is important for this role.
• Applicants should have a solid work ethic and be able to perform well both independently and as part of a team.
• Good communication and customer service abilities are required.
• Candidates must be comfortable working outdoors in changing weather conditions, including heat, cold, rain, and humidity.
• The job requires the ability to lift up to 50 pounds.
• A valid driver’s license must be available as proof.
• This is a smoke- and tobacco-free workplace; except where prohibited by law, individuals who smoke or use tobacco products will not be considered.
• Selection is subject to passing a background check and drug test, along with verification of eligibility to work in the United States.

Benefits and Perks

• Medical, dental, and vision insurance coverage.
• Paid time off for vacation, sick days, and personal time.
• Paid holidays.
• 401(k) plan with a strong company match.
• Daily pay access.
• Supportive family benefits, including pregnancy, parental leave, and adoption assistance.
• Wellness programs.
• Flexible spending accounts (FSA).
• Tuition assistance for continued learning.
• Military leave.
• Employee Assistance Program (EAP).
• Life, disability, accident, critical illness, and hospital insurance.
• Pet insurance.
• Discount program for hotels, cruises, resorts, restaurants, entertainment, and more.
• Low-cost gym membership.
• David A. Siegel Legacy Scholarship offering up to $40,000 for team members’ dependents.
• Opportunities for career growth and advancement.
• Community involvement opportunities.

Equal Opportunity and Other Information

Westgate Resorts is an equal employment opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other status protected by applicable federal, state, or local law.

If you need a reasonable accommodation because of a disability during the application or recruiting process, you can email WGAccommodations@wgresorts.com and include the job title and location.

This posting provides a general overview of the role and may not list every duty, responsibility, or qualification. Job duties and requirements can be changed at any time, with or without notice.