Housekeeping Assistant

About the role

As a Housekeeping Assistant with HC-One, your work will be guided by kindness, care, and careful attention to detail. You will help create a clean, safe, and welcoming environment for residents in dementia, nursing, residential, and specialist homes. The role is about more than cleanliness: it supports residents’ comfort, dignity, and day-to-day wellbeing.

What you will do

• Keep bedrooms, bathrooms, and shared spaces clean and tidy.
• Carry out cleaning duties according to schedules and instructions from the team lead.
• Use cleaning products safely and follow hygiene processes at all times.
• Support infection prevention and wider safety standards across the home.
• Assist with laundry tasks and linen handling.
• Flag any maintenance concerns, damage, or repair needs promptly.

You will be expected to take pride in your work, stay organised, and manage your time effectively while responding helpfully when extra support is needed.

What we are looking for

Previous housekeeping experience is useful, but not essential because full training will be provided. A positive attitude, respect for residents and visitors, and a kind, considerate manner are important. You should also be detail-focused, well organised, and comfortable working as part of a team.

Safeguarding and training

Safeguarding is a shared responsibility. You should be able to identify signs of possible abuse, harm, or neglect and know how to respond appropriately. All colleagues are required to complete safeguarding training relevant to their role and any additional related training. You must also know when to seek advice and how to escalate concerns if action is not taken.

About HC-One

HC-One places kindness at the centre of everything it does. The organisation believes in caring for what matters most to each person so residents can live as well as possible. Its values are built around being curious, compassionate, creative, courageous, and dependable. The company also promotes inclusion, welcomes people from all backgrounds, and aims to create a workplace where colleagues feel respected and able to be themselves.

HC-One is also expanding its use of digital care planning to improve care and make daily tasks more efficient. Team members should be comfortable with technology or willing to learn, and support will be provided throughout.

The company is committed to colleague development, with clear career routes, continuous professional development, and postgraduate opportunities, including progression at regional and national levels.

Eligibility

Applications can only be considered from people who already have the full right to work in the UK. Sponsorship is not available, and applicants on time-limited visas cannot be considered.

Rewards and benefits

• Paid enhanced DBS/PVG check.
• Free uniform.
• Hourly pay is based on experience and qualifications.
• Company pension scheme.
• 28 days of annual leave, including bank holidays.
• Group life assurance cover.
• Wagestream access for flexible pay and financial wellbeing support.
• Award-winning learning and development, including support to gain qualifications.
• GP online service with 24/7 consultation access for you and children under 16.
• Opportunity to learn from experienced colleagues in a committed team.
• Colleague discounts with access to more than 1,600 high street offers.
• Free, confidential Employee Assistance Programme for you and family members, available 24/7 for physical, mental, and financial support.
• Recognition schemes such as Kindness in Care and Long Service Awards.
• Refer-a-friend incentive of up to £1,000 per referral, depending on the role.

Additional information

This position includes full training. HC-One aims to move successful candidates through the hiring process as quickly as possible so they can begin work with support from the team.