Job description

Overview

Join our team as a Guest Services Receptionist where you will be the first point of contact, ensuring every guest and visitor feels welcomed and valued. Your role involves handling check-ins, answering inquiries, coordinating reservations or appointments, and maintaining guest records with professionalism and care.

Key Responsibilities

Warmly greet and register guests upon arrival
Address guest questions and resolve requests efficiently
Manage bookings and appointment scheduling
Provide detailed information about available services and amenities
Keep accurate and up-to-date records of guest interactions

Requirements

Between zero to one year of experience in hospitality, customer service, or guest relations
Excellent interpersonal skills coupled with effective problem-solving abilities
Ability to remain composed and professional in busy or challenging situations
Willingness to work flexible hours, including evenings and weekends as required

Benefits

Comprehensive health insurance coverage
Entitlement to paid leave
Flexible work hours with provisions for remote administrative work when possible
Supportive home office stipend for hybrid work tasks
Opportunities for advancement in the guest services field

Equal Employment Opportunity

We are committed to providing equal employment opportunities without discrimination or harassment based on race, color, religion, gender, national origin, age, disability, genetic information, or any other protected characteristic under applicable laws.

Guest Services Receptionist