- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Eligibility
- Applicants with a hospitality-oriented mindset and relevant experience are preferred. The role suits candidates who enjoy guest interaction, teamwork, and resolving service needs in a hotel environment.
- Resume
- Required to apply
Where you'll work
Job description
About the Property
Shangri-La Rasa Sentosa, Singapore is a beachfront resort located about 15 minutes from Singapore’s city center. It features 454 guest rooms and suites designed in warm natural tones, each with a private balcony or terrace that looks out over the sea and landscaped gardens. The resort is positioned as a calm island getaway where guests can relax, enjoy spa treatments, and experience its food and beverage offerings.
About the Employer
Shangri-La Group describes itself as a close-knit organization built on genuine care and respect for people. The company says its values shape a culture where colleagues are treated like family. It aims to be an employer of choice by offering strong benefits, a peaceful and sincere workplace, work-life balance, and recognition for effort.
Role Overview
The property is hiring a Service Associate - Guest Relations Officer to support guest-facing service delivery and help create a memorable stay for every visitor.
Key Responsibilities
- Strengthen guest satisfaction and loyalty results.
- Support the team in running Guest Relations operations smoothly and efficiently.
- Respond to guest needs quickly, professionally, and with care.
- Manage guest arrival and departure services, including check-in and check-out.
- Help deliver an exceptional and memorable hotel experience for all guests.
Candidate Profile
- Displays genuine pride in hospitality and guest service.
- Hospitality background is preferred.
- Communicates clearly and builds good relationships with others.
- Works well in a collaborative team environment.
- Brings a positive, proactive, can-do mindset.
- Acts independently and takes initiative when needed.
- Is comfortable finding practical, guest-focused solutions.
Additional Information
No salary or stipend details were provided in the source. No vacancy count, joining timeline, or application deadline was mentioned.