Global Sales Director

About eStoreLabs

eStoreLabs is a data-led eCommerce specialist that combines strategic advisory with execution. The company supports global enterprises in growing online revenue through performance-focused, customised approaches designed around each client’s needs. Its team is described as creative, highly professional, and accountable, with a strong focus on accelerating brand growth and improving customer acquisition and retention.

Role overview

This position leads international business growth for the company. The role focuses on opening new markets, winning enterprise customers, strengthening existing relationships, and shaping the sales strategy that supports long-term expansion. It also includes responsibility for team leadership, commercial planning, process improvement, and reporting outcomes to senior leadership.

Key responsibilities

• Drive expansion into global markets and uncover new business opportunities.
• Win new customers while also increasing the value delivered to current clients.
• Design and execute short-term and long-term sales plans, including oversight of the assigned budget.
• Represent the company at conferences, meetings, and other industry events.
• Create quotes and proposals, and organise meetings with prospective clients.
• Improve internal sales processes and strengthen commercial workflows.
• Assess business strengths and customer needs to shape the right sales approach.
• Prepare and review contracts as part of the commercial closing process.
• Ensure deals are commercially viable, with margins and budgets that support delivery to required standards.
• Lead the Sales Department toward the agreed growth and performance targets.
• Track team activity and provide coaching, advice, and day-to-day direction.
• Train sales staff and help them improve selling, negotiation, and service knowledge.
• Monitor sales KPIs and adjust team activity in response to market changes.
• Report sales performance and business results to the board.

Requirements

• Prior experience with leading eCommerce agencies is essential.
• At least 5 years of B2B sales experience, including work with enterprise-level accounts.
• Strong experience in eCommerce, digital commerce, marketplaces, or retail media.
• Demonstrated success in acquiring and growing major global clients, especially in FMCG, retail, or consumer brands.
• Background in selling complex, data-driven services such as eCommerce services, content, SEO, SaaS, or analytics.
• Solid knowledge of the full eCommerce landscape, including marketplaces, eRetail, product content, and the digital shelf.
• Experience handling international, multi-stakeholder sales cycles and negotiating with senior executives.
• Ability to build long-term strategic client relationships.
• Proven experience building and leading strong sales teams.
• Commercially focused mindset with attention to growth, margin, and KPI performance.
• Excellent communication, negotiation, and consultative selling skills.
• Fluency in English at C1 level or above.
• Willingness to travel internationally.

What’s offered

• Work on a B2B contract or a contract of service via the Deel platform for international cooperation.
• 26 paid days off from service delivery, plus paid Bank holidays.
• A senior leadership position with meaningful influence on international growth strategy and commercial direction.
• Direct exposure to global enterprise clients and the chance to build high-impact strategic partnerships in eCommerce.
• A fast-moving, high-growth environment combining consulting, technology, and data-driven delivery.
• Ongoing professional development support, including advanced training, industry expertise, and leadership growth opportunities.
• The opportunity to create, scale, and lead a high-performing sales organisation.

Recruitment process

• Stage 1: Review of submitted CVs, followed by contact with shortlisted candidates.
• Stage 2: Interview with HR.
• Stage 3: Interview with the Board.