Global Account Manager

About the Role

This position offers the chance to build a meaningful career with Singtel, where the focus is on enabling people and businesses through new opportunities and large-scale possibilities. The role is centered on managing key corporate accounts, strengthening customer partnerships, and supporting revenue growth through tailored ICT and telecommunications solutions.

What You Will Do

• Develop and maintain strong relationships with customers at multiple levels to support retention and business growth.
• Partner with Solution Managers and Sales Specialists to recommend practical, cost-effective ICT offerings for corporate clients, including local, managed, and hosting services.
• Engage customers regularly to understand their ICT and hosting requirements in detail.
• Spot commercial opportunities and identify areas where mutual business cooperation can be expanded.
• Provide customers with a single point of contact for a broad range of Singtel ICT-related services.
• Handle tasks and support requests from the Global Account Director promptly and effectively.
• Manage pre-sales and post-sales queries, work orders, and commercial documents, ensuring records are completed, organized, and kept up to date.
• Coordinate closely with Singtel Global Offices to support customer engagement and service delivery across locations.

What We’re Looking For

• A degree or higher qualification, along with at least 5 years of relevant account management experience across different industries and a strong sales record.
• Experience in telecommunications or ICT account management will be considered an advantage.
• A self-motivated, energetic, practical, and creative professional with leadership qualities.
• A proactive person who takes ownership of outcomes and responsibilities.
• Someone who can represent both themselves and the organization in a professional and confident manner.
• Strong interpersonal ability to build trusted relationships with customers at all levels.
• The ability to deliver polished sales presentations, proposals, and reports.
• Capability to sell a wide portfolio of IT and telecommunications solutions.
• Advanced proficiency in MS Word, Excel, and PowerPoint.

Why This Role

This is an opportunity to grow within an organization focused on meaningful impact, customer connection, and career development. If you want to take on a role with broad exposure, ownership, and the chance to contribute to business growth, this position is designed for you.