German Language Specialist - Cards Operations

Role Overview

We are looking for a German Language Specialist to handle Cards Operations with a focus on dispute and collection management. The role involves managing client communications, preparing MIS reports, and ensuring timely delivery of operations-related tasks.

Key Responsibilities

• Manage card-related operations in the German language covering dispute resolution and collections processes.
• Handle effective client interactions and communication.
• Prepare and maintain Management Information System (MIS) reports.
• Ensure timely delivery of operational deliverables and tasks.

Candidate Profile and Requirements

• Graduate degree holder.
• Experience in Cards Operations, especially handling disputes and collections.
• Excellent proficiency in German communication.
• Strong analytical and problem-solving capabilities.
• Proficient in MS Office applications.
• Skilled in MIS reporting and delivering presentations.
• Strong interpersonal and client handling skills.