General Porter

Overview

The role of General Porter supports the seamless daily operation of catering and hospitality services. This position involves maintaining cleanliness, food safety, and providing quality customer service across various outlets and facilities.

Key Duties

• Prepare rooms and events for use through efficient setup
• Manage deliveries and distribute stock effectively
• Assist with stock storage and ensure proper rotation practices
• Adhere to food safety and hygiene protocols
• Clean kitchen, service, and workspaces regularly
• Help maintain a safe and standards-compliant environment
• Work flexibly across different functional areas according to operational requirements
• Collaborate with team members and management to foster a positive work culture
• Contribute towards providing an outstanding experience for customers, staff, and visitors

Candidate Profile

Ideal candidates are proactive, dependable, and enjoy teamwork within a fast-paced setting. A positive attitude and commitment to high-quality performance are essential.

• Experience in team-based roles, preferably within hospitality or service sectors
• Strong communication skills for professional interaction with colleagues and customers
• Good organizational ability and attention to detail, especially in stock handling and hygiene maintenance
• Flexibility in adapting to shifting priorities and workloads
• Commitment to health, safety, and food hygiene standards, alongside willingness to complete training

Dependability, approachability, the ability to work independently and in teams, eagerness to learn, adherence to procedures, and contribution to continuous improvements will support success.

Additional Information

This is a permanent, full-time role requiring 36.5 hours per week. The position is eligible for a Campus Services New Starter bonus of £1,000, payable after successful completion of a six-month probation period (pro rata for part-time). It also qualifies for a Refer-a-Friend bonus under specified conditions. Both bonuses are subject to terms and conditions.

The University values diversity and inclusivity, supporting gender equity and intersectionality, holding a Silver Athena SWAN award. It encourages applications from under-represented groups and maintains commitments related to safer recruitment, disability confidence, autism friendliness, and support for armed forces personnel.

Benefits

• Generous annual leave with additional discretionary days to promote work-life balance
• Contributory pension schemes provided by the employer
• Cycle to work and electric vehicle salary sacrifice schemes
• Discounts available at Team Bath gym and other local amenities including free museum entry
• Postgraduate tuition and language course discounts, along with extensive personal and professional development opportunities
• Family-friendly work policies
• Relocation allowance and visa support including reimbursement and interest-free loans for immigration expenses
• Employee assistance programs providing health and wellbeing resources

Wellbeing Initiatives

• Staff support groups and networks
• Staff Wellbeing Champions network
• Tools and resources to help employees thrive and be at their best

Application and Contact Details

For informal enquiries, contact the Hospitality Operations Manager or Recruitment Coordinator via email as provided. Applicants should apply through the University's official website and note any referral details to qualify for refer-a-friend bonus.

Terms

Employment is conditional upon eligibility to work legally within the UK. The University practices anonymous shortlisting to reduce bias during recruitment.