FX Trading Product & Operations Manager

About Moomoo

Moomoo is a rapidly expanding global investment and trading platform focused on revolutionising the wealth-tech industry. Since its launch in 2018, the company has established a presence across Singapore, Australia, Japan, Canada, and Malaysia, supporting over 28 million users worldwide. Moomoo Financial Singapore Pte. Ltd. operates under the regulation of the Monetary Authority of Singapore (Licence No. CMS101000) and in 2022 became the first digital brokerage to secure all five Singapore Exchange Group memberships across securities and derivatives markets. The company's mission centers on democratizing investing by providing accessible, data-driven financial tools to empower investors at all levels.

Role Overview & Responsibilities

• Supervise and manage FX and FX conversion trading activities across both internal and external liquidity platforms to ensure seamless operations.
• Guarantee precise and prompt trade execution, routing, and post-trade processing involving multiple liquidity providers.
• Oversee and coordinate client FX conversion flows alongside internal treasury hedging functions.
• Detect, analyze, and promptly resolve discrepancies in trading, including failed executions and settlement complications.
• Continuously monitor real-time trading behavior, escalating unusual trade patterns, pricing irregularities, or system faults as necessary.
• Manage liquidity infrastructure, including connectivity through aggregation platforms like oneZero Hub and PrimeXM XCore.
• Maintain and supervise FIX protocol sessions regarding stability, message flow, rejection handling, and latency management.
• Ensure optimal pricing, competitive spreads, and effective execution performance across diverse liquidity sources.
• Configure and maintain symbol mapping, routing logic, execution rules, and liquidity provider connections within aggregation systems.
• Liaise with liquidity providers, vendors, and internal technology teams to troubleshoot and resolve pricing, execution, and connectivity challenges.
• Conduct comprehensive daily reconciliation of trades, positions, and cash across internal systems and external counterparties.
• Investigate and address reconciliation discrepancies, preserving a complete audit trail and ensuring timely resolution.
• Oversee accurate and punctual settlement of FX and FX conversion trades across all platforms.
• Maintain stringent controls over the entire trade lifecycle, from execution through settlement.
• Implement and enforce operational risk management measures to sustain trading stability and infrastructure robustness.
• Proactively identify and escalate issues such as trading incidents, system outages, FIX connectivity problems, or liquidity disruptions.
• Monitor essential risk metrics including execution slippage, rejection rates, latency, and trade failures.
• Support policy creation and implementation including standard operating procedures and control frameworks consistent with FX trading compliance and operational standards.
• Contribute to FX product launches, upgrades to trading systems, and infrastructure enhancement projects.
• Lead or assist with the integration of additional liquidity providers, aggregation platforms, and trading venues.
• Collaborate closely with Product, Technology, Risk, and Compliance teams to drive FX trading initiatives and long-term strategic developments.

Candidate Requirements

• Proven expertise in FX trading operations, execution processes, or liquidity management.
• Hands-on experience managing FIX protocol sessions, including message flows and troubleshooting connectivity issues.
• Experience working with liquidity aggregation platforms such as oneZero Hub or PrimeXM XCore.
• Deep knowledge of FX market structure, liquidity dynamics, pricing mechanisms, and execution workflows.
• Familiarity with trade lifecycle processes including reconciliation and settlement.
• Strong analytical mindset with the ability to handle demanding real-time trading environments.

Employee Benefits

• Join a leading global digital brokerage that offers extensive opportunities for professional growth and career progression.
• Receive a competitive total compensation package reflecting your skills and contributions.
• Benefit from comprehensive insurance coverage for employees and their dependents, providing financial security.
• Work within an engaging and diverse company culture featuring team-building activities and corporate events.
• Enjoy a business casual dress code every day.
• Additional perks and benefits will be shared during the recruitment process.