Full-Time Educator | Aberdeen Mall | Kamloops

About the Company

lululemon is a performance apparel brand focused on yoga, running, training, and other athletic activities. The company is known for technical materials, functional design, and products and experiences that help people move, grow, connect, and feel well. Its growth is built on innovative products, strong stores, committed people, and the relationships it creates in local communities. The organization also emphasizes creating a healthier future through an equitable, inclusive, and growth-oriented workplace.

Role Summary

The Educator position is central to the success of the store. This role is responsible for delivering a premium guest experience, building genuine connections with customers, and providing clear, helpful product education while representing the brand’s community and culture with authenticity.

Key Responsibilities

Guest experience

• Engage with guests in a way that respects their time and supports a positive store visit.
• Identify guest needs and offer tailored help with purchases, returns, and other support.
• Explain product features, performance, and benefits in a clear and technical way.
• Handle transactions accurately and on time, and support omnichannel services such as buy online/pick up in store, phone sales, and ship-from-store options in line with company standards.
• Stay active on the sales floor to help guests and respond to store needs throughout the shift.
• Collect guest feedback and work with store leaders to resolve issues and improve the experience.

Team collaboration

• Help build an inclusive, respectful team culture that values differences and creates a welcoming environment.
• Develop positive, supportive working relationships with all team members.
• Partner with coworkers to deliver an excellent guest experience and keep store operations running smoothly.

Operations

• Keep merchandise presentation standards in place by restocking, re-placing, moving, or removing product as needed.
• Use store technology to support operations and improve the guest experience.
• Complete cleaning tasks during the shift to maintain the store’s premium environment.
• Follow safety policies and procedures to help maintain a safe workplace.
• Carry out duties in line with all applicable company policies, procedures, and laws.

Requirements

• Must be legally allowed to work in the country where the store is located.
• Must be at least 18 years old.
• Must be able to travel to the assigned store using personal transportation.
• Must be available for a flexible schedule that may include evenings, weekends, and holidays.
• Must be comfortable working in bright lighting and loud music.
• Must be able to spend most of the shift moving around the store to assist guests and complete tasks.
• Must be able to lift and move boxes weighing up to 30 lbs (13.6 kg).
• Must be comfortable working both as part of a team and independently when needed.
• High school diploma, GED, or equivalent is considered an asset.
• Applicants should be open to accommodation discussions if they need support related to the role’s requirements.

Compensation and Benefits

The base pay range is $19.25 to $22.15 per hour, subject to local minimum wage requirements. The target bonus is $2.00 per hour, bringing the total target base pay range to $21.25 to $24.15 per hour. Pay is determined using a pay-for-performance approach and may vary based on market location, job-related knowledge, skills, experience, and internal equity. Eligible employees may also receive a competitive bonus program.

Perks and Total Rewards

• Extended health and dental coverage, along with mental health support plans
• Paid time off
• Retirement and savings plan matching
• Employee discount
• Fitness and yoga classes
• Parenthood top-up
• Access to a broad catalog of learning and development courses
• People networks, mentorship opportunities, and leadership programs

Additional Information

This is an existing vacancy. For pop-up locations, the first set of roles is treated as new vacancies when the location opens; later openings at the same location are considered existing vacancies. Benefits, incentives, and perks may have eligibility rules, and the company can change them in whole or in part at any time without notice.

Accommodations

Candidates with questions about how their abilities may align with the role, with or without a reasonable accommodation, may reach out for support. In the message, include the job title, location, and the nature of the question or request.