Freight Rate Analyst

Company Overview

Shine Logistics is a logistics and freight brokerage business headquartered in California, serving customers across North America. The company focuses on dependable supply chain support, end-to-end shipping solutions, and cost-effective service delivery for organizations of different sizes. Its operating model combines North American sales coverage with offshore support to improve service quality and efficiency. The organization also emphasizes simplifying transportation through modern management tools and strong customer care, while backing efforts that make a positive social impact.

Role Summary

This is a full-time remote opportunity for a Freight Broker / Freight Rate Analyst. The role centers on handling freight movements, securing competitive carrier pricing, coordinating with dispatch and client teams, and making sure day-to-day operations run smoothly and professionally.

Key Responsibilities

• Coordinate freight shipments from booking through delivery.
• Negotiate pricing and service terms with carriers.
• Develop and maintain productive relationships with shippers, clients, and carrier partners.
• Work with dispatchers to keep loads moving efficiently.
• Deliver responsive, high-quality customer support throughout the shipment lifecycle.
• Keep records accurate and up to date.
• Address and resolve transportation-related issues as they arise.
• Follow applicable logistics rules, shipping regulations, and compliance requirements.

Required Background

• Prior experience in freight brokerage and brokerage operations.
• Hands-on exposure to customer service and account management.
• Comfort with dispatching-related tasks.
• Strong ability to negotiate, stay organized, and solve problems effectively.
• Clear verbal and written communication skills with a relationship-focused approach.
• Familiarity with transportation management systems and logistics workflows.
• Ability to work independently in a remote setting while managing multiple priorities.
• Working knowledge of shipping regulations and industry compliance standards.

Additional Information

This is a full-time remote position based in Mohali district, India. No stipend or salary amount was specified in the source information.