Food Runner - Full Time

About the Role

This position sits within the culinary operation at Miramonte Resort & Spa, where the team focuses on creating memorable dining moments for guests in a setting that blends desert luxury with a relaxed island-inspired atmosphere. The Food Runner works closely with the expo and service teams to make sure completed dishes leave the kitchen quickly, arrive at the correct table or guest location, and are presented properly.

What You’ll Do

You’ll help keep service moving smoothly by delivering hot and cold dishes from the kitchen windows to dining tables, guest rooms, and the pool deck. You’ll also coordinate with the expo and floor team, check plate appearance before service, and support the restaurant’s overall cleanliness and readiness during busy meal periods.

• Partner with the expo to move completed food from the hot and cold windows to guests without delay.
• Carry dishes to the right table or seat, and also deliver orders to guest rooms when needed.
• Confirm that every plate is properly garnished and ready before it reaches the guest.
• Assist the service team by bringing any extra items guests need to finish their meal.
• Support the team by keeping the expo station stocked, orderly, and clean.
• Wipe counters, refrigerators, and nearby surfaces; sweep and mop the area as needed.
• Clear trash and dirty dishes from the expo area.
• Pre-bus tables once guests have finished with a plate.
• Help polish and roll silverware and assist with table setup for larger parties.
• Run food to the pool deck and place it correctly based on the floor plan.
• Stay in communication with kitchen staff so food orders go out on time.
• Coordinate with staff and management before stepping away from the work area.
• Work with teammates to handle special requests and guest needs.
• Use initiative to address complaints and help build guest loyalty.
• Take on additional duties assigned by management.

What We’re Looking For

The ideal candidate is polished, upbeat, detail-oriented, and comfortable working in a busy hospitality environment. This role calls for strong communication, the ability to stay organized under pressure, and a genuine enjoyment of helping guests and teammates.

• Friendly, attentive, and well-presented demeanor.
• Strong focus on guest service and hospitality.
• Clear communication and active listening skills.
• Ability to stay organized and prioritize tasks accurately.
• Comfort working quickly in a high-pressure environment.
• Flexibility to work varied schedules, including evenings, weekends, and holidays.
• Ability to read, write, and speak English.
• Valid Food Handler’s card.
• Ability to follow verbal and written instructions accurately.
• Professional appearance and behavior.
• Team-oriented mindset and strong interpersonal skills.
• Capability to resolve issues in a calm, tactful way.
• Commitment to creating an exceptional guest experience.

Education and Experience

A high school diploma is required. Prior experience providing service to others is preferred, along with strong phone communication skills and the ability to multitask while maintaining accuracy.

Physical Requirements

This role requires regular movement and physical stamina throughout the shift. Team members may work indoors or outdoors, remain on their feet for most of the day, climb stairs, and walk on uneven ground occasionally.

• Lift and carry up to 60 lbs at shoulder height frequently.
• Bend, squat, push, and pull often.
• Perform repeated hand and arm motions, including simple grasping and fine manipulation.
• Reach overhead occasionally and use squeezing motions as needed.

Compensation

The hourly pay for this role is $16.90.

Additional Information

This is a demanding but enjoyable hospitality role that requires schedule flexibility and a strong service mindset. The position is based at Miramonte Resort & Spa in Indian Wells, California. #Miramonte