Floor staff

Role overview

This opening is for a Floor staff position at The Lord Wimborne in Poole, Dorset, England, United Kingdom. The role pays £12.81 and the vacancy reference is 657035. The closing date listed for applications is 21-06-2026.

What the job involves

You will work as part of a team to serve food and drinks to the correct standard while keeping service efficient, the venue clean, and customers well looked after. The position requires a strong focus on cleanliness, safety, and customer service throughout each shift.

Who they are looking for

The employer is seeking upbeat, enthusiastic, and passionate people who enjoy working hard and supporting a team. Previous experience is not required. A positive attitude, willingness to learn, and the ability to stay calm when things get busy are the main qualities needed. This opportunity suits someone wanting either a long-term path or additional shifts, as long as they are dependable, friendly, and comfortable working with others.

Key duties

• Receive orders, prepare drinks, pour and serve beverages to the proper specification, either at the bar or through the customer app.
• Deliver meals to guests, complete check-backs, and clear plates within the expected timeframe.
• Interact warmly with customers by greeting them, thanking them, and building a friendly connection.
• Stay informed about promotions, events, and new menu or product offerings.
• Keep to the venue’s clean-as-you-go approach by clearing tables, wiping down surfaces, and completing toilet checks.
• Support work across different areas of the pub, including glass washing, replenishing fridges, clearing the floor and beer garden, and handling other tasks as required.

Benefits and rewards

• Competitive pay.
• A complimentary meal and drink while on shift.
• 20% off food, drinks, and hotel stays for you and up to three guests when off duty.
• An extra £1 per hour for work completed between midnight and 5:59am.
• Bonus potential of up to 19% of pay.
• Access to guaranteed-hours and variable-hours contract options.
• Paid holiday entitlement.
• Free shares after the qualifying period.
• Loyalty rewards scheme.

Growth and development

The company notes that many of its team leaders and managers began in kitchen or bar roles. Training and career progression options may include structured on-the-job learning, apprenticeships, management academies, cross-training into other areas such as kitchen or hotel work, and movement into team leader, kitchen shift leader, or pub manager positions.

Working pattern

The pubs operate from early morning to late at night, so the schedule can include mornings, evenings, weekends, and late finishes. The role is listed at 12 hours per week, with flexible hours across Monday through Sunday.

Additional information

The workplace is described as inclusive, with an emphasis on making people feel comfortable being themselves regardless of background, preferences, or beliefs. Under-18s may be paid at a lower rate, though it will remain in line with—and usually above—national guidelines. If the employer receives a high volume of applications, the vacancy may close before the stated deadline. The posting also references a floor associate role.