Field Service Rep III

Role Overview

Nalco Water, part of Ecolab, supports customers in conserving water and improving industrial performance through science-based treatment and disinfection solutions. This field-based role is designed for someone who enjoys practical, hands-on work, values customer relationships, and can work independently while supporting a wide range of industrial accounts.

The position involves service delivery for water treatment and hygiene applications, with an emphasis on safety, technical problem-solving, and reliable customer support. It is suited to professionals who want to contribute to sustainability while helping protect equipment, systems, and critical resources.

Key Responsibilities

• Provide specialized service and assistance for cooling tower cleaning and water disinfection activities.
• Offer technical troubleshooting support and raise more complex issues when needed.
• Develop strong customer relationships and encourage effective service practices.
• Follow all safety rules, procedures, and compliance requirements at customer sites.
• Carry out chemistry testing, document results, submit reports, and manage product stock at customer locations.
• Support Sales Representatives by servicing strategic district accounts in line with customer system assurance plans.
• Help customers identify operational issues and work toward practical resolutions.
• For install-based work, fit, calibrate, and maintain chemical feed and process-monitoring equipment.
• For hygiene-based work, perform cooling tower cleaning, treatment, and large-scale disinfection tasks.
• Use equipment such as power washers, industrial vacuums, and basic hand and power tools to complete service assignments.

Position Details

This role is based in Jajpur, Odisha, India. It is a field position that requires independent work across assigned customer accounts. The territory size, industry focus, and overnight travel expectations were not specified in the source.

What Makes This Opportunity Distinct

• You will operate in a practical, fast-moving environment with both autonomy and team support.
• You will help customers progress toward sustainability goals while safeguarding vital systems and assets.
• You will have access to training and development opportunities from a global organization.

Minimum Qualifications

• High school diploma or an equivalent qualification.
• At least 3 years of experience in water treatment or an industrial/mechanical setting.
• A valid driver’s license without restrictions.
• Ability to work without immigration sponsorship.

Preferred Qualifications

• Associate degree or trade school certification.
• Strong mechanical aptitude.
• Background in water treatment or specialty chemicals.
• Working knowledge of boilers, cooling towers, and wastewater treatment systems.
• Comfort using Microsoft Office Suite.

Physical Demands

• Ability to lift up to 50 pounds.
• Willingness to work in hot, cold, noisy, or dirty environments.
• Capability to stoop, kneel, crouch, reach, balance, walk, stand, and climb as needed.

Benefits and Culture

• Day 1 access to a full benefits package, including medical, dental, vision, matching 401(k), company pension, stock purchase plan, paid parental leave, and select discounted childcare resources.
• Opportunity to work on meaningful challenges that support clean water, safe food, and healthier environments.
• Chance to grow your career with a company focused on development and long-term impact.
• A workplace that values inclusion, diverse perspectives, and equal opportunity.

About the Employer

Ecolab is a global organization serving millions of customer sites across more than 170 countries. Its teams deliver science-based solutions and service support that improve safety, sustainability, operational efficiency, and environmental performance across food, healthcare, life sciences, hospitality, and industrial sectors.

Equal Opportunity Statement

The company follows fair employment practices and makes decisions based on qualifications and performance. It does not discriminate on the basis of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity or expression, genetic information, marital status, age, or disability.