F&B Service Expert / Server

Role Overview

This position is focused on creating a dining experience that feels memorable, personal, and lively rather than simply delivering food to the table. The service expert supports guests throughout the meal with attentive, proactive service and helps turn each transaction into part of the overall experience.

Key Duties

• Prepare tables and dining areas for service.
• Coordinate with the kitchen team to keep service running smoothly.
• Interact with guests and provide food and beverage service.
• Handle cleaning tasks for work areas and service supplies.
• Contribute to a guest experience that is distinctive and consistent.
• Carry out other reasonable duties as assigned.

Work Standards and Physical Expectations

This role requires a strong focus on safety, policy compliance, quality standards, and professional presentation. The associate must maintain a neat uniform, polished personal appearance, and professional communication at all times.

The job also involves extended periods of standing, sitting, and walking, including movement across sloped, uneven, or slippery surfaces. The role requires reading and checking menu details carefully, and performing physical tasks such as lifting, carrying, pushing, pulling, reaching overhead and below the knees, bending, twisting, stooping, and moving items weighing up to 25 pounds without help or up to 50 pounds with assistance.

Qualifications

Preferred education is a high school diploma or GED equivalent. Prior related work experience of less than one year is preferred. No supervisory background is required, and no license or certification is needed.

Additional Information

Job number: 26076415.

Job category: Food and Beverage & Culinary.

Work schedule: Full time.

Remote work: No.

Position type: Non-management.

About the Brand

W Hotels is built around curiosity, creativity, and a forward-looking approach to hospitality. The brand emphasizes a distinctive service style and a culture centered on “Whatever/Whenever,” aiming to bring guest passions to life. Team members are encouraged to be original, innovative, and open to new experiences while working within a global Marriott International portfolio.

Equal Opportunity

The employer supports equal opportunity hiring and values diverse backgrounds, experiences, and perspectives. Selection is based on merit and business needs, without discrimination on protected grounds such as disability, veteran status, or other legally protected characteristics.