Facility Specialist - Durrës

Role overview

Concentrix Albania is hiring a Facility Specialist for its new site in Durrës. This position is focused on keeping workplace facilities safe, compliant, well-maintained, and fully operational so the business can run smoothly and scale effectively.

Candidates are asked to submit their CV in English.

Facility operations and maintenance

• Take charge of the day-to-day running of offices and other site facilities.
• Carry out routine checks of buildings, work areas, and common spaces.
• Track preventive and corrective maintenance and make sure it is completed on time.
• Verify that HVAC, electrical, plumbing, lighting, elevators, and other building systems are working as expected.
• Follow up on maintenance requests until they are closed.
• Keep the site prepared for audits, customer visits, and ongoing operations.

Health, safety, and environmental compliance

• Apply company HSE procedures and relevant local legal requirements.
• Perform daily and weekly safety inspections and document any hazards found.
• Help organize fire drills, evacuation exercises, and safety awareness sessions.
• Make sure emergency exits, signage, fire protection tools, and safety equipment are present and functional.
• Support ISO-related activities such as documentation, inspections, and corrective actions for standards like ISO 9001 and ISO 14001.
• Encourage clean, organized, and safe work practices across the site.

Low-current and security systems

• Oversee low-current systems such as CCTV, access control, fire alarms, and BMS/monitoring systems.
• Work with vendors to diagnose issues, complete maintenance, and manage upgrades.
• Ensure physical security controls remain effective and compliant.
• Assist with investigations when a facility or security incident occurs.

Vendor, contractor, and landlord coordination

• Work with approved vendors for technical support and maintenance services.
• Supervise vendor activity on-site and confirm safety and scope requirements are followed.
• Coordinate facility matters with landlords and building management.
• Ensure contractors comply with permit-to-work rules and site safety expectations.
• Check that work has been completed properly and escalate unresolved issues.

Records, reporting, and audits

• Keep accurate records of maintenance activities, safety checks, incident reports, compliance files, and facility assets.
• Prepare updates on facility conditions, risks, and suggested improvements.
• Support internal and external audits by providing the needed evidence and documentation.

Expansion and project support

• Assist with site expansions, refurbishments, and relocations from a readiness perspective.
• Help organize workspace setup, power availability, cabling coordination, and layout compliance.
• Confirm that new areas meet company standards before go-live.
• Manage shutdowns, access arrangements, and safety controls during project work.

Business continuity support

• Support backup power readiness, generator preparedness, and emergency response planning.
• Take part in incident response for facility-related issues such as power failures, water leaks, or access problems.
• Ensure essential spaces such as server rooms and electrical rooms are protected and properly maintained.

Skills and competencies

• Strong grasp of facility operations and building infrastructure.
• Working knowledge of workplace safety and HSE standards.
• Experience with low-current and physical security systems, plus AutoCAD.
• Strong follow-through, recordkeeping, and reporting ability.
• Comfortable working independently across multiple sites or tasks.
• Good coordination and communication skills.
• Hands-on, practical problem-solving approach.
• Ability to plan and manage budgets for critical infrastructure, including OPEX and CAPEX, track variances, and take corrective action.
• Willingness to work on-site and travel between the Tirana and Durrës offices as needed.

Preferred profile

• Diploma or bachelor’s degree in Engineering, Facilities Management, or a related area.
• Background in BPO, corporate office, or multi-site environments.
• Exposure to ISO standards and audit processes.
• Knowledge of local regulations and civil defense requirements.
• English at C1 level.
• Fluent Italian is considered an advantage.

Performance measures

• Facility uptime and speed of issue resolution.
• Compliance with preventive maintenance schedules.
• Safety incidents and closure of corrective actions.
• Audit results and compliance performance.
• Quality of vendor work and effectiveness of follow-up.

Working arrangement and offer

• This is a permanent, full-time role with 40 hours per week.
• Working hours are Monday to Friday, from 8:30 AM to 5:30 PM.
• The package includes a competitive salary and an annual bonus.
• Employees can access career development opportunities and growth support.
• Training and learning resources are available through Concentrix University and LinkedIn Learning.

Equal opportunity statement

Concentrix is an equal opportunity employer. All qualified applicants are considered without discrimination based on race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability, or any other legally protected characteristic.